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Eric Zimmermann, Cts Email & Phone Number
AI and Human Factors Strategist
at
Macrovo
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
AI and Human Factors Strategist
Location
New York City Metropolitan Area, United States, United States
Company size
Who is Eric Zimmermann, Cts? Overview
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Quick answer
Eric Zimmermann, Cts is listed as AI and Human Factors Strategist at Macrovo, a company with 9 employees, based in New York City Metropolitan Area, United States, United States. AeroLeads shows a matched LinkedIn profile for Eric Zimmermann, Cts.
Eric Zimmermann, Cts previously worked as Senior Director of Customer Success & Patient Operations at Bmimd and Strategy and Operations Manager, National - Retail Division at Optimum. Eric Zimmermann, Cts holds Professional Certificate, Designing And Building Ai Products And Services from Massachusetts Institute Of Technology - Mit Xpro.
Company email context
Email format at Macrovo
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Macrovo
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Profile bio
About Eric Zimmermann, Cts
Develop and implement strategies, systems, and tools for peak operational performance and customer experience. Proven track record in account management, customer engagement, team leadership, technology / AI, retention strategies, prioritization, process improvement, and operational excellence. Exceptional cross-functional collaboration, communication, and presentation skills. High-energy, tactical, and people-oriented leader inspired to use creativity to minimize and solve problems.Competencies include: Adaptability and flexibility to changing conditions | Out-of-the-box thinking | Passion for leading and developing teams | Open and transparent communication | Innovative and engaging presentations | Ability to anticipate and mitigate operational risks | AI technologies and solutions consulting | A strong ownership mindset.
Current workplace
Eric Zimmermann, Cts's current company
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Macrovo
7 roles
Eric Zimmermann, Cts work experience
A career timeline built from the work history available for this profile.
Senior Director Of Customer Success & Patient Operations
Current
Sep 2024 - Present
Strategy And Operations Manager, National - Retail Division
Implemented strategic initiatives for sales and customer experience, establishing product roadmaps and driving product adoption. Directed international team of developers and managed technology / data analysts. Collaborated with senior leadership, Product, IT, Sales, E-Commerce, Engineering, Legal, and Marketing, synthesizing cross-functional inputs.
Feb 2021 - Jun 2024
Operations Manager, Tri-State Region - Retail Division
Relied on flexibility, time management, and problem-solving skills to lead operational execution for customer experience centers and oversee sales productivity and KPIs for 150+ retail locations. Liaised with customer and product teams, representing voice of the customer.
Dec 2017 - Feb 2021
Direct Sales Supervisor For Internet/Phone/Video
Developed interactive trainings for frontline customer success agents. Leveraged CRM and customer success strategies through Salesforce. Designed comprehensive sales methodologies and organizational systems to incentivize performance.
Jun 2014 - Dec 2017
Residential Account Executive For Internet/Phone/Video
Established customer relationships with persuasive and innovative technology and sales presentations, inspiring loyalty to products. Utilized deep knowledge of internet, video, and telephony to configure customized product offerings.
Oct 2013 - Jun 2014
Director Of Accounts & Operations
Electronic Techniques, Inc. - Multimedia And Technology Design & Build
Used influence and thought leadership as trusted advisor to senior leaders. Established new operations, ideated and implemented technology solutions, oversaw Enterprise client relationships with high-profile clients (including Bridgewater, Richemont, and Fuji Film), handled contract negotiations, and created compelling value propositions.
Jun 2007 - Oct 2013
3 education records
Eric Zimmermann, Cts education
Professional Certificate, Designing And Building Ai Products And Services
Massachusetts Institute Of Technology - Mit Xpro
Professional Certificate, Strategy Execution
Bachelor Of Arts, Psychology
FAQ
Frequently asked questions about Eric Zimmermann, Cts
Quick answers generated from the profile data available on this page.
What company does Eric Zimmermann, Cts work for?
Eric Zimmermann, Cts works for Macrovo.
What is Eric Zimmermann, Cts's role at Macrovo?
Eric Zimmermann, Cts is listed as AI and Human Factors Strategist at Macrovo.
Where is Eric Zimmermann, Cts based?
Eric Zimmermann, Cts is based in New York City Metropolitan Area, United States, United States while working with Macrovo.
What companies has Eric Zimmermann, Cts worked for?
Eric Zimmermann, Cts has worked for Macrovo, Bmimd, Optimum, and Electronic Techniques, Inc. - Multimedia And Technology Design & Build.
How can I contact Eric Zimmermann, Cts?
You can use AeroLeads to view verified contact signals for Eric Zimmermann, Cts at Macrovo, including work email, phone, and LinkedIn data when available.
What schools did Eric Zimmermann, Cts attend?
Eric Zimmermann, Cts holds Professional Certificate, Designing And Building Ai Products And Services from Massachusetts Institute Of Technology - Mit Xpro.
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