Zuotian W. Email & Phone Number

Toronto, Ontario, Canada

- Catalogue legal materials, e.g. looseleaf, books, online resources in Genie+, updating and ensuring TOC, links, core resource topics, subjects, previous editions superseded, cancelled etc.- Check & maintain records, verify all records updated in Genie+ consistent with records in Presto- Catalogue online resources from Irwin law vlex, Lexis Digital library, Thomson Proview, etc.- Coordinate with the copy center & facilities management for scanning new TOCs- Browse legal topics for training and research purposes on Thomson Reuters Westlaw, LexisNexis Quicklaw, Proview, LexisNexis Digital library, CanLII, Lexo, etc.- Send OSC Bulletin, Westlaw LabourSource C.L.A.S. & L.A.C., Ontario School Board & Regulated Health case alert Weekly. - Send C.C.E.L case report bi-weekly

Oshawa, Ontario, Canada

- Support the effective and efficient operation of all aspects the Durham Campus Library & Learning Centre (DCLLC) with an emphasis on customer service- Hire, train and supervise student library assistants, developing student task list and workflow, assigning extra duties as applicable- Triage in Alma assigning tasks to librarians to review, purchase request to acquisition, copyright status waiting for approval, by resolving materials types - articles, books, book chapters, videos and PDFs etc.- Staff the Information Desk, answers all types of reference queries and provides in-depth research help to students- Respond to copyright requests regarding to materials in Alma reading list, faculty from RT- Complete fulfillment tasks in Alma and respond to copyright issues in the reading list or Leganto- Ensure that all use of copyrighted materials at the University is in compliance with the law- Possess a comprehensive knowledge of Canadian Copyright Law and Fair Dealing guidelines as related to educational institutions

Scarborough, Ontario, Canada

- Contributed to the Downsview/Highland Hall project with library team support- Retrieved library materials and updating materials records in Alma- Performed best practices in searching in Primo and Alma- Prepared e-reserves for ILL, ICD and curbside pickup- Maintained library collections and relocating materials- Covered circulation services as needed- Organized file plans on SharePoint- Provided information services to students, staff and faculty- Supervised weekend student library assistants and providing general support and assistance

North York, On

- Managed the serials collection including checking in periodicals, claiming and binding- Organized the stacks, including shelving, preparing signs for library collections - Used SirsiDynix Symphony Workflows to update inventory with MARC coding - Labelled and process catalogued library material as well as add copies - Prepared surplus library materials for disposal by creating and circulating lists of surplus library materials; send surplus library materials to requesting libraries; boxes remaining surplus library materials for disposal - Provided general library support including shelving, retrieving and processing library mail, photocopying, and mailing out library material- Prepared materials for digitization - Other paraprofessional library duties

Markham, On

- Conducted quality control during receiving; manage inventory and product quality, follow FIFO concept; ensure full display of various grocery products- Provided guidance and supervision to Meat Department part-time employees; assist Department Head to train department staff- Followed procedures to process expired products and manage shrinkage- Greeted customers by providing good customer service with smile, friendly enthusiasm- Assisted customers in selecting meat products and provide recommendations as required- Ensured workplace cleanliness, wash and maintain relevant work tools are clean and well-kept- Handled customers’ complaints, build rapport with our customers by providing good smile, eye contact and attention - Kept self-updated with all in Meat Department promotion activities

Richmond Hill, On

- Urgently responds to customers in queue.- Provides accurate information to clients about CPC products and services, production capabilities, and order turnaround.- Executes production tasks such as processing customer orders in an efficient, accurate manner and paying close attention to detail and instructions, and managing the project while following proper production procedures (set up, quality control, and finishing).-Executes non-production tasks. This could include CPC online dashboard maintenance, CPC appearance standards, and maintaining supplies.-Promotes the right production and sales channels that best support client needs.-Assesses who the customer is and applies the right service principles.-Refers high potential clients and more complex orders to appropriate CPC Associate-Assesses the client's requirements and make recommendations that add value to the client's project.-Follows all correct cash register operations, and properly secures company funds and physical inventory at cash stations.-Has a complete understanding of all company policies and procedures related to their position, as outlined in the training checklist.-Identifies and communicates suggestions for improvements in the CPC.-Checks all sources of communication for information (white boards, bulletin boards, portals etc.).-Maintains general cleanliness of CPC workstations, according to company standards.

North York, On

- Catalogued and labelled new series for new collection - Adjusted library guide on ILS Follett Destiny - Designed project posters and prepared displays for grade 9-12 students

Toronto, Canada Area

- Supervised and assigned projects to new staff- Assisted with the digitization of tax documents and books- Assisted with the downsizing of the library collection- Assisted with the cataloging new books, deleting and updating records- Managed bin order and discard books

Toronto, Canada Area

WeirFoudls LLP is a Canadian law firm that serves in litigation, corporate, property and government law needs- Assisted clients with information requests- Located resources for clients - Helped the librarian classifying, inventorying and evaluating records

Halifax, Canada Area

- Opened and closed the library and covered shifts for rush hours- Performed circulation duties during rush hours, e.g. renewing library materials, updating library cards, maintaining reserve collection, making holds, providing directions, handling fines, shelving returning materials, fixing printing issues - Demonstrated flexible and collaborate teamwork and development within interpersonal relationships with staff and co-workers- Provided basic reference services and retrieved articles from EBSCO and ProQuest- Troubleshooted and resolved library printers and scanners’ issues for better services - Explained library processes and procedures to new students and staffOversaw night studying students and communicated with security department - Answered basic reference questions, incoming calls; - Changed item status on Aleph ILS of on hold, in searching, or in catalogue; - Shelf read with cataloguing card; changed patrons’ pin number on Aleph ILS; - Arranged display of books; - Helped patrons with interlibrary loans, holds and reserves; - Cleaned shelves and arranged chairs-Handled cash on overdue fines; shelved library materials

Halifax, Canada Area

- Complied with hotel safety guidelines- Reported lost and found items- Greeted guests in a friendly and professional manner- Performed quality cleaning to meet required standards within time limits- Prepared necessary materials to accomplish daily tasks