I've been in the technical fields of information technology, software development, telecommunications, and electronics my entire adult career. I have a driving passion for fixing broken things, whether they are inefficient business processes, illogical procedures, misbehaving servers, or software bugs. If it isn't right, let’s make it better.I completed my Technology Management MBA at the University of Washington in 2013 to further develop my skills of effectively integrating strategic business management with my information technology expertise, and am currently working towards acquiring my (ISC)2 CISSP certification.I take customer advocacy as the supreme edict for the successful technology professional. Too often, the voice of the client is drowned out by quarterly earnings, and NPV/ROI analysis. It’s too easy to lose sight of what matters–producing an output that satisfies (or exceeds) the customer’s expectations. Success cannot fail to manifest once you capture client loyalty by proving you’re listening and responsive to their needs.As Director of Information Technologies at a medium sized corporation, I saw the effects of those principles put into action, from the CEO to the end-user, while managing the entire IT spectrum, from the server to the desktop.I have a diverse background that spans the small privately owned company to the multinational/multi-billion dollar corporation and have developed the skills to achieve objectives across the spectrum of these very different environments.Core competencies include:Firewalls, Data Security, Network Infrastructure Management ● Microsoft and Linux Server and Desktop Operating Systems ● Disaster Recovery and Business Continuity ● Business Process Management ● Technical Product Management ● Contract Management and Vendor Relations ● Technical Project Management ● Relentless Commitment to Quality and Support✉ LinkedIn@eriel.com PGP: http://eriel.com/public-key.txt
Listed skills include Project Management, Management, Enterprise Software, It Strategy, and 46 others.