Eri Ishikawa Email & Phone Number

Switzerland

Zurich, Switzerland

I guide companies and individuals in achieving lasting change using a simple and unique change method that saves time and resources. Equip professional change makers with the knowledge and skills to confidently lead their next change project.

Zürich Area, Switzerland

• In this role, I led Change management team for global Office 365 project to transform the organization to be more agile and to advance Digital Workplace. Also, I have built Change enablement framework across IT.
• Plan, develop, and execute Change Management Strategy successfully by leading six project members
• Design Champion program for Office 365, and on-board & train more than 100 Champion members
• Facilitate Change management activities including Use case exchange, Discovery, and Q&A sessions monthly

Zürich Area, Switzerland

• I held three progressively responsible roles within this global organization. I conducted strategy planning and execution for numerous multi-million-dollar, multi-year projects. I drove continuous improvement by.
• Managed international consulting team in multi-year project to implement global operational Reinsurance strategies.
• Reduced labour requirements by 30 full-time employees and cut system maintenance fees by $2M through leadership of global business intelligence project to streamline and automate generation of business performance.
• Partnered in leading origination program to enhance performance and client relations by digitizing client and prospect files and improving access to relevant client and market data.Senior Business Analyst – Group.
• Conducted analysis of $2B in global P&C premiums over three-year period and reported results to Executive Committee along with results of multiple ad-hoc underwriting related analyses.
• Managed analyses of underwriting portfolio across three business units to define individual portfolio performances and offer executable directional recommendations to senior leadership.

Zürich Area, Switzerland

• In this role, I orchestrated the collection and analysis of product requirements for business solutions and managed the development of applications for this start-up travel agency. I conducted extensive and systematic.
• Generated initial positive cash flow by managing development of first white-label travel booking engine.
• Supported business growth through marketing efforts at international meetings focused on acquiring suppliers to expand service offerings.

London, United Kingdom

• Whist holding this position, I conducted ad-hoc analyses to evaluate company performance. I created business summaries periodically to ensure competitiveness of corporate offerings and pricing. Key Contributions:
• Delivered information supporting average annual growth of 30% in Europe.
• Automated periodic business summaries to enable account managers to review more efficiently.
• Incorporated key business input into design of budgeting and forecasting models.

Zürich Area, Switzerland

• In this earlier career role, I managed the process to standardize data and assure quality of online analytical processing (OLAP) reports to secure enhanced insights into customers to support a global customer.
• Conducted analyses of repeat customer spending patterns to recommend enhancements to royalty programs for increased revenues.
• Facilitated workshops at 24 hotels globally to present project vision and onboard and train staff for product launches.

Master Of Business Administration (M.B.A.), Executive Mba

Master'S Degree, Hospitality Administration/Management

Master Of Engineering - Meng, Management Science, Concentration In Tqm

Bachelor Of Engineering - Be, Management Science, Concentration In Tqm