Erik Andersson Email & Phone Number

United States

Payson, Utah

Greater Salt Lake City Area

Business professional who truly enjoys helping clients improve their ability to efficiently thrive through the use of relevant hardware and software technologies. Neopost, soon to be quadient, is a progressive global leader in mail metering, intelligent document folding & inserting, business process automation, delivery channel management, document printing, mail addressing, parcel shipping, receiving & tracking, automated packaging systems and parcel locker systems.Manage customer experience through regular account review process and sharing best-practices when possible. Proficient with the use of available Federal GSA, NASPO ValuePoint and NJPA Non-Profit contracts. Market segments served include Fortune 500, small/medium businesses, higher education, local and federal government agencies, healthcare, legal and business who performs printing and mailing. Participate in meetings with:Utah Postal Customer Council (Utah PCC) Council of Supply Chain Management Professionals (CSCMP)

Spanish Fork, Utah

Managed staff of 10 where I was responsible for day-to-day operations of the service and dispatch teams, customer service and P&L. Demonstrated the ability to increase service revenue from Residential and Commercial visits through improving overall efficiency, enhanced service offerings and employee incentive programs.

Greater Salt Lake City Area

Managed Field Service Staff comprised of Field Service Technicians and Dispatch/Billing Clerks and acted as a working manager for sensitive accounts, fill-in for vacations and travel to remote portions of our territory. Coordinated timely service response for small, medium and Enterprise business in Utah, Idaho, Wyoming and Nevada. Equipment serviced and installed includes Hardware and Software Solutions for Mailing/Shipping, Identification, Emergency Management, Access Control, Laminators, Binders, Cutters, Shredders and the ancillary supplies associated with each. Over 30 separate manufacturers represented. Conducted weekly service meetings and ongoing training to keep employees current with current and new technologies. Performed performance reviews, evaluating and hiring new talent and reductions in force as necessary.

Greater Salt Lake City Area

Prospecting and selling Identification Hardware, Software and emergency Management Products to clients in Corporate, Government, Education and Healthcare markets. Testing and development of new technologies from Datacard, Fargo, Zebra, CTC, ScanSource, Heartland, AMT and Elliott.History from the initial release of Dye Sublimation Flat Card Printers; both Monochromatic and 4-Color, with 3-track magnetic stripe and 1D & 2D Bar Code Symbologies. Also very well versed on tabletop and production plastic and metal embossing, marking and engraving machines. Conceptualized applying patient information onto wristband for secure patient identification. In partnership with BioLogics, assisted in creation of a card/wristband which would allow graphics to be printed. Successfully sold this concept and millions of dollars of Datacard embossers and recurring service to almost every Hospital in the State of Utah for use in Emergency Rooms, Admitting, Same Day Surgery, Laboratory and Labor and Delivery departments.

Greater Salt Lake City Area

Performed field service repair, installation, training, preventive maintenance on a variety of office automation equipment in Utah, parts of Idaho, Wyoming and Nevada. Responsible for maintaining high levels of customer service, generating sales leads, selling preventive maintenance agreements and consumable supplies.Proficient with Computers, Software, Hand Tools, Electronic Test Equipment. Quickly rose through the ranks to the Senior technician.

Final assembly and quality assurance of Trident D5 rocket motors used in nuclear submarine defense applications and Delta II and Titan IV Graphite Epoxy Rocket Motors used for commercial satellite deployment.Careful attention to detail meeting US Navy quality standards.

Studied Marketing And Business Management

Emergency Medical Technician