Erik Baldus Email & Phone Number

Cincinnati, Oh, Us

Cincinnati, Oh, Us

United States

• In-depth research in market trends to provide best in-class service for clients.• Out of the box problem solving.•Redesigned weekly legacy reports and automated the updating process dramatically cutting down non-engaging work.• Created tools for other departments using Excel, Power Shell, and Power Query to dramatically cut down on tedious time-consuming tasks.•Trusted source of information for clients on a weekly basis.

Consistently maintain a 5 out of 5 stars on performance reviews from management by being self-motivated and determined to finish tasks to lead by example.Mentor new employees into effective and productive team members that consistently complete daily tasks to excellent standards.Oversee the management of the perpetual inventory of the pharmacy excluding CII medications to ensure correct counts on medication.Maintained continuing education through approved pharmacy education credits to keep the license valid with the Ohio Board of Pharmacy.Collaborated with Pharmacists, Techs, and other team members in a fast-paced environment by working alongside them as well as delegating tasks in order to keep productivity high.Using internal tools to add, edit, delete, and analyze data to meet customers’ needs and satisfaction to keep workflow moving quickly and efficiently.Determine optimal staffing assignments/levels by analyzing Technician performance based on qualitative data, resulting in the store performing at the highest level compared to the 13 other district stores

Damascus, Oregon, United States

Constantly finished floor recovery before expectedReceived Golden Award for surpassing Mystery Shopper service expectationsAssisted customers on the sales floorMaintained bottle return machines exceeding customer expectations