Erik Cabrera Email & Phone Number

Torrance, California, United States

· Responsible for the overall accuracy of Honda and Acura electronic parts catalog content by ensuring catalog data files are reviewed for accuracy, and processed efficiently and timely to meet vehicle launch dates.· Maintain the accuracy of the electronic parts catalog for Auto, Motorcycle, and Powersports lines by analyzing new content for accuracy and completeness using quality assurance tools.· Analyze reported application discrepancies provided by dealers of the eCatalog system and take action by implementing modifications to existing content or add new content to address reported discrepancies.

Torrance, California, United States

Parts Catalog· Responsible for the overall accuracy of Honda and Acura electronic parts catalog content by ensuring catalog data files are reviewed for accuracy, and processed efficiently and timely to meet vehicle launch dates.· Maintain the accuracy of the electronic parts catalog for Auto, Motorcycle, and Powersports lines by analyzing new content for accuracy and completeness using quality assurance tools.· Analyze reported application discrepancies provided by dealers of the eCatalog system and take action by implementing modifications to existing content or add new content to address reported discrepancies.

Torrance, California, United States

· Managed the supply of accessory parts across 60 auto and motorcycle suppliers, ensuring prompt delivery to meet on-time delivery target of 96.6%. Management of auto and motorcycle suppliers accounted for $55 million in annual sales.· Coordinated suppliers’ start of production with New Model Project Leads to ensure on-time delivery to successfully launch Honda and Acura new model launches.· Utilized and maintained inventory tracking report to monitor stock movements, track purchase order status, and expedited parts as needed to ensure minimal dealer back orders.· Analyzed demand patterns and worked closely with Inventory specialists to ensure forecasting and future needs are more accurately met to support healthy inventory and replenishment.· Ensured timely resolution of Delivery Trouble Reports (such as packaging discrepancies, EDI transmission errors) issued by parts centers to support quick receiving of parts for minimal impact to supply chain.· Assisted in analyzing weekly service level results and generating presentations on supply chain performance for Executive review.

Torrance

· Coordinated export activities for the automotive division, including order fulfillment, shipping, and sales while providing exceptional customer service to the largest export markets (China, Japan, Canada), accounting for combined annual sales of $116 million.· Established and strengthened business relationships by traveling to export markets to conduct market research, tour parts facilities, and discussed monthly key performance indicator results. · Monitored and tracked monthly service level target of 95%, presenting results to management and identifying areas for improvement and implementing corrective actions to improve export sales.· Participated in cross-functional projects, such as critical back order resolution, to enhance operational efficiency and customer satisfaction.· Collaborated with internal and external teams to execute launches of new model vehicles in China, Japan and Canada, while tracking parts delivery from parts centers to markets, to meet delivery target dates.

Vernon

· Provided support in fulfillment warehouse to pick, pack, and ship merchandise efficiently and accurately to meet order turnaround standards.· Assisted with inventory cycle counts and warehouse organization.· Experience in operating POS system.· Worked closely with eCommerce and marketing team to meet customer expectations and exceed department goals.

· Supporting the execution of the store strategy to achieve performance goals and drive profitable sales growth through engagement with customers, suggestive selling, and sharing product knowledge while maintaining high customer service standards in a high-volume, fast-paced environment.· Collaborated with store management and buying teams to ensure visual merchandising strategies aligned with seasonal promotions, product launches, and sales goals. Trained and mentored new visual merchandising team members, providing guidance on best practices and ensured adherence to company standards.· Engaged and connected with customers by providing excellent customer service, while showcasing an expertise in product to drive sales through suggestive selling. · Offered information to the customer on current merchandise assortment, store promotions and events, and execute operational processes effectively and efficiently.

· Oversaw merchandise delivery and product receiving.· Managerial duties and responsibilities, leading a small team in daily store functions (replenishment, in-store marketing updates).· Executed opening and closing store operations.