Senior Customer Service Representative
Current
Jan 2022 - Present
AeroLeads people directory · profile
Erik De Wit Email & Phone Number
Senior Customer Service Representative
at
Hilti Nederland BV
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 100%
Current company
Role
Senior Customer Service Representative
Location
The Randstad, Netherlands
Company size
Who is Erik De Wit? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Erik De Wit is listed as Senior Customer Service Representative at Hilti Nederland BV, a with 239 employees, based in The Randstad, Netherlands. AeroLeads shows a matched LinkedIn profile for Erik De Wit.
Erik De Wit previously worked as Medewerker Customer Care & Services / Customer Service at Hilti Nederland Bv and Service Coördinator at Mediamarkt Nederland. Erik De Wit holds Hbo, Masterclass Media & Entertainment Management from Hogeschool Inholland Diemen.
Company email context
Email format at Hilti Nederland BV
This section adds company-level context without repeating Erik De Wit's masked contact details.
Hilti Nederland BV
Review company-level records connected to Erik De Wit before choosing the right outreach path.
Profile bio
About Erik De Wit
Erik De Wit is a Senior Customer Service Representative at Hilti Nederland BV. He possess expertise in marketing communications, social media, customer service, project planning, event management and 11 more skills.
Listed skills include Marketing Communications, Social Media, Customer Service, Project Planning, and 12 others.
Current workplace
Erik De Wit's current company
Company context helps verify the profile and gives searchers a useful next step.
Hilti Nederland Bv
5 roles
Erik De Wit work experience
A career timeline built from the work history available for this profile.
Medewerker Customer Care & Services / Customer Service
Mar 2018 - Jan 2022
Service Coördinator
Adviserende en sturende rol richting alle serviceafdelingen van onze 49 ‘stenen’ winkels. Het team is verantwoordelijk voor enkele administratieve taken, zoals het overnemen van taken van de serviceleider uit de winkel en het sturen op verbeteringen van de ‘turnaround time’ door alle werkzaamheden op dagelijkse basis te verwerken, beheren en uit te sturen.Onderverdeeld in meerdere resultaatgebieden ben ik verantwoordelijk voor de volgende kernactiviteiten:- Consumentenkooprecht; Juiste uiting van het consumentenkooprecht richting klant en vestigingen. Afgehandelde reparatieopdrachten voldoen geheel aan het consumentenkooprecht. - Coördinatie; Verbetering van ‘turn around time’ door alle werkzaamheden op dagelijkse basis te verwerken, beheren en uit te sturen. - Procesoptimalisatie; Actieve bijdrage aan het oplossen van structurele problemen binnen het gehele serviceproces en automatisering van werkzaamheden. - Coaching; actief controleren van vooruitgang alle vestigingen via interne cockpit. Signaleren van dreigende problemen of achterstand in/ontbreken van specifieke kennis in vestiging. Oplossingen aandragen en adviseren in knelpunten. - Klachtenafhandeling; beantwoorden en behandelen van klachten vanuit klanten met betrekking tot reparaties. Juiste uiting van het consumentenkooprecht.
Nov 2014 - Jan 2018
Multichannel Coördinator
Customer Care E-Commerce voor zowel Media Markt als SaturnHierin voer ik o.a. de volgende taken uit:- Aansturing Customer Care- Kwaliteitsbewaking en Monitoring- Training van agents- Systeemverbeteringen doorvoeren- Proces verbeteringen doorvoeren- Bewaken van de correcte uitvoering marketing acties op Customer Care gebied- Retour en Reparatie proces monitoren en beherenMultichannel CoördinatorZorg dragen dat de Multichannel gedachte tot uitvoering wordt gebracht, m.b.t. processen in de vestigingen e.d.- Op vestigingsniveau- Op consument niveau- Op callcenter niveauEen aantal kerntaken:- Aansturing vestigingen m.b.t Online procedures- Kwaliteitsbewaking en monitoring van correcte afhandeling in de vestigingen- Trainingen aan de vestigingen- Kennis toepassen en overdragen van de Europese regelgeving betreffende consumentenkooprecht en koop op afstand
Jul 2012 - Nov 2014
Assistant Projectmanager
Allganized
Als assistent projectmanager ben ik dagelijks betrokken bij alle aspecten van lopende opdrachten. Daarnaast ben ik tevens eindverantwoordelijk voor eigen projecten voor opdrachtgevers als Nedvang (Plastic Heroes) en Explanation Design (Ministerie van VROM).Taken: Voorbereiden projecten, uitvoeren projecten, relatiebeheer, netwerken, personeelsbegeleiding, teamleider, planning en voorraadbeheer.
Jan 2010 - Apr 2012
Team & coworkers
Colleagues at Hilti Nederland BV
Other employees you can reach at hilti.nl. View company contacts for 239 employees →
EV
Erick Vaca B.
Colleague at Hilti Nederland BvSchiedam, South Holland, Netherlands
View →
CC
Carlo Crevels
Colleague at Hilti Nederland BvThe Hague, South Holland, Netherlands
View →
SV
Stef Van Kasteren
Colleague at Hilti Nederland Bv’S-Hertogenbosch, North Brabant, Netherlands
View →
GA
George Alatas
Colleague at Hilti Nederland BvNetherlands
View →
PB
Perry Borgers
Colleague at Hilti Nederland BvNetherlands
View →
HV
Hennie Van Der Hoff
Colleague at Hilti Nederland BvThe Randstad, Netherlands
View →
EA
Enrico Advokaat
Colleague at Hilti Nederland BvHardinxveld-Giessendam, South Holland, Netherlands
View →
DJ
Daphne Jacobs
Colleague at Hilti Nederland BvBerkel En Rodenrijs, South Holland, Netherlands
View →
YZ
Yixiong Zhu
Colleague at Hilti Nederland BvNetherlands
View →
SK
Stan Klein Gunnewiek
Colleague at Hilti Nederland BvBerkel En Rodenrijs, South Holland, Netherlands
View →
Erick Vaca B.
Colleague at Hilti Nederland BvSchiedam, South Holland, Netherlands
View →
CC
Carlo Crevels
Colleague at Hilti Nederland BvThe Hague, South Holland, Netherlands
View →
SV
Stef Van Kasteren
Colleague at Hilti Nederland Bv’S-Hertogenbosch, North Brabant, Netherlands
View →
GA
George Alatas
Colleague at Hilti Nederland BvNetherlands
View →
PB
Perry Borgers
Colleague at Hilti Nederland BvNetherlands
View →
HV
Hennie Van Der Hoff
Colleague at Hilti Nederland BvThe Randstad, Netherlands
View →
EA
Enrico Advokaat
Colleague at Hilti Nederland BvHardinxveld-Giessendam, South Holland, Netherlands
View →
DJ
Daphne Jacobs
Colleague at Hilti Nederland BvBerkel En Rodenrijs, South Holland, Netherlands
View →
YZ
Yixiong Zhu
Colleague at Hilti Nederland BvNetherlands
View →
SK
Stan Klein Gunnewiek
Colleague at Hilti Nederland BvBerkel En Rodenrijs, South Holland, Netherlands
View →
4 education records
Erik De Wit education
Hbo, Masterclass Media & Entertainment Management
Hbo, Media & Entertainment Management
Mbo, Audiovisueel Vormgeven
Education record
Buskesschool
FAQ
Frequently asked questions about Erik De Wit
Quick answers generated from the profile data available on this page.
What company does Erik De Wit work for?
Erik De Wit works for Hilti Nederland BV.
What is Erik De Wit's role at Hilti Nederland BV?
Erik De Wit is listed as Senior Customer Service Representative at Hilti Nederland BV.
Where is Erik De Wit based?
Erik De Wit is based in The Randstad, Netherlands while working with Hilti Nederland BV.
What companies has Erik De Wit worked for?
Erik De Wit has worked for Hilti Nederland Bv, Mediamarkt Nederland, Media Markt - Saturn Nederland, and Allganized.
Who are Erik De Wit's colleagues at Hilti Nederland BV?
Erik De Wit's colleagues at Hilti Nederland BV include Erick Vaca B., Carlo Crevels, Stef Van Kasteren, George Alatas, and Perry Borgers.
How can I contact Erik De Wit?
You can use AeroLeads to view verified contact signals for Erik De Wit at Hilti Nederland BV, including work email, phone, and LinkedIn data when available.
What schools did Erik De Wit attend?
Erik De Wit holds Hbo, Masterclass Media & Entertainment Management from Hogeschool Inholland Diemen.
What skills is Erik De Wit known for?
Erik De Wit is listed with skills including Marketing Communications, Social Media, Customer Service, Project Planning, Event Management, Customer Relations, Social Media Marketing, and Microsoft Office.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trialPeople with similar names
Check these profiles if this is not the Erik De Wit you were looking for.
View similar profiles
