Erik Eagle Email & Phone Number

Brunswick, Maine, United States

In my current role, I play a pivotal part in addressing inventory discrepancies and reconciling data between internal and external stakeholders' ERPs within the supply chain. Collaborating with internal stakeholders, I developed Standard Operating Procedures (SOPs) and coordinated cross-functional tasks, contributing to the optimization of inventory.

Brunswick, ME

In my role as an Ocean Freight Operations Associate, I effectively handled intricate supplier and vendor-facing issues within a ticket-based system, showcasing my proficiency in supply chain operations. Utilizing SQL scripts and Google dashboards, I analyzed Ocean market trends and monitored order status, illustrating a comprehensive understanding of.

Brunswick, ME

In my role as a Replacement Parts Operations Associate at Wayfair, I enforced compliance with company policies and procedures among suppliers, overseeing the fulfillment of replacement parts within the supply chain. Utilizing data analytics, I optimized productivity and maintained accountability standards with suppliers, thereby enhancing overall.

Brunswick, ME

In my role as a B2B Case Manager, I employed internal tools to diagnose and address freight-related issues for B2B clients, providing ongoing support throughout the entire lifecycle of customer orders. I maintained top-notch B2B customer service support through various communication channels. Notably, I played a key role in an internal pilot for B2B Case.

Brunswick, ME

In my capacity as a Customer Sales and Service Representative, I consistently delivered exceptional customer service support through both phone and email channels, aiming for best-in-class assistance. I actively sought out innovative solutions for customer support needs, ensuring satisfaction with out-of-the-box problem-solving. My commitment to ongoing.