Erik G. Email & Phone Number

Los Angeles, CA, US

Montebello, CA, US

Proficient or Fundamental Understanding: Manage Support Services in many aspects Microsoft Enterprise Infrastructure, Windows Servers(all versions), Domain Controller,AD, GPMC, TCP/IP, DNS & DHCP, LAN & WLAN, Exchange 2013, O365 Adminstrator, VMware - vSphere 6.0 & 6.5, Server Rooms, Servers HPE & DELL (Windows & ESXi hosts), QNAPs NAS Storage, HPE.

Cerritos, CA, US

Proficient or Fundamental Understanding: Manage Support Services in many aspects Microsoft Enterprise Infrastructure, Windows Servers(all versions), Domain Controller,AD, GPMC, TCP/IP, DNS & DHCP, LAN & WLAN, Exchange 2013, O365 Adminstrator, VMware - vSphere 6.0 & 6.5, Server Rooms, Servers HPE & DELL (Windows & ESXi hosts), QNAPs NAS Storage, HPE.

LightSpeed (Cloud POS Retailers Version), Customer Service in Store, Out Calls and Over the Phone, Sales, Asset Management, Remote PC to PC Support(Team Viewer).PC-Windows all Versions and Apple, MS-Office, MS-Outlook, Hiren tools, Yumi Tools, Adobe Software and Tools, Java installs, PaperPort, OmniPage, WinZip, WinRAR, I.E Browsers, Google Chrome.

Responsibilities, Experience, Duties and not limited:My position is to provide flexible support options that respect each school or district's specific requirements based on budgets and service level expectations. It is a Warehouse Technology Environment that includes: Asset Tag Management, PC Repairs & Support, Windows 7 and 8, MS-Office, Absolute, Work.

Windows EnvironmentSoftware experience and not limited:Help Desk Ticketing System, Asset Management, Over the phone I.T. Support, Remote PC to PC Support, MS-Office 97, MS-Office 2003, MS-Office 2007, MS-Outlook 2003, DAEMON Tools, Acrobat 6.0 thru 10.0, Adobe Readers 5 thru 11, Adobe Flash installs, Java installs, PaperPort, OmniPage, WinZip, WinRAR, I.E.

Beverly Hills, CA., US

Windows and MAC EnvironmentSoftware experience:Help Desk Ticketing System-Lotus Notes, Asset Management, Company's Internal Softwares, MS-Office 2003, MS-Outlook 2003, Acrobat 6.0, Adobe Software, WinRAR, WinZip, BlackBerrys, Hardware Drivers, Symantec Ghost, I.E Browsers, Google Earth and etc.Responsibilities:-Respond to Ticket system requests in a timely.

Los Angeles, CA, US

Windows EnvironmentSoftware experience:IT SharePoint, MS-Office 2007, Avocent (terminal service), Microsoft Operations Manager 2005, System Center Operations Manager 2007, InfraStruXure Central(NETBOTZ), Veritas 9.1 SnapStream Media, FullShot 9, Snipping, Microsoft Virtual Servers 2005 R2, and Company's Internal Softwares.Responsibilities:-Respond to.

Windows EnvironmentSoftware experience:Cerberus Help Desk, MS-Office 97, MS-Office 2000, MS-Office 2003, Acrobat 5 thru 7, Adobe Software, I.E Browsers, File Handler, DMAC, Company's Internal Softwares, ScanSnap, Docuprint, Google Earth, Irfanview, PDF Redirect, WinZip, ATI/NVIDIA Video Drivers, Hardware Drivers, SpyBot Search and Destroy, Adware, Nod32.

US

Windows and MAC EnvironmentSoftware experience:Asset Management, Help Desk Ticketing System, Company"s Internal Softwares, MS-Office 2003, Acrobat 6.0, Adobe Software, PDF Redirect, WinZip, ATI/NVIDIA Video Drivers, Hardware Drivers, SpyBot Search and Destroy, Adware, AVG, and etc.Responsibilities:-Respond to Ticket system requests in a timely and.

Glendale, CA, US

Assisted - Aaron Marshall - Before Dreamworks was aquired by Paramount.Windows, MAC, and Linux(RedHat 4.0) EnvironmentSoftware experience:Company created and used their own Internal Software and was deployed by servers thru internal network or thru ghosting system images.Responsibilities:-Respond to Ticket system requests in a timely and professional.

Bellevue, WA, US

Windows Environment Software experience:Company created and used their own Internal Software and was deployed by servers thru internal network or thru ghosting system images.Responsibilities of general customer issues and Game Master duties would include:-Manage and create help desk support tickets for escalated issues via email, chat, QA, and in game with.