Erik Hendrix Email & Phone Number

Los Angeles, California, United States

Manage Americas SellThru data and analytics for Belkin Corporation by gathering, receiving, inputting, and error-trapping from various sources, filtering, and inputting for use in our internal systems (Business Objects, PowerBI, SharePoint, Hyperion, etc) by all departments. Content expert / interface for various parts of the company’s supply chain, systems, data, and “people” relations. Focus is on data analytics, integrity, interactions, and reporting of large data sets, plus continuous improvement for any aspect of the supply chain my role manages to “touch” along the way as part a larger optimization team.NOTE: This is an "evolution" of my previous Channel Data Analyst role at Belkin.

Jul 2007 - Mar 2013 - Cisco Systems, Inc. Linksys DivisionMar 2013 - Nov 2014 - Belkin (purchased Linksys)At Belkin: Manage fourteen customers supply chains from forecasting through delivery to retail stores. Formerly handled all orders for Wal-Mart, Target, Sam's Club, and the entire Latin American Region for the Linksys Brand, acquired from Cisco Systems, Inc. Day to Day activities included generating and manipulating reports for Oracle ERP systems, creating reports for co-workers, sales force, and customers sent out via mass distribution or one-offs to customers, plus regular “ad hoc” functions and requests. Perform data analysis and process analyses in order to improve existing processes, determine system-related issues affecting delivery performance for customers, and other efforts to continuously improve all aspects of job functions and data collection / analysis in department. Create and maintain processes for use by other Sales Ops team members, manage databases to locate and fix errors in systems and between departments, and manage aging orders.At Cisco: Managed all orders for Wal-Mart, Target, and Sam’s Club for Cisco Consumer Business Group. Day to day activities include generating and manipulating reports from the Oracle ERP system, creating custom reports for co-workers, sales force, and customers sent out via mass distribution or one-offs to customers. Orders are managed from order forecast and creation through arrival at the customers’ distribution centers and/or stores. Create and maintain processes for use by other order managers to ensure ISO compliance. Manage multiple databases addressing errors between systems, inventory discrepancies, etc… Manage aging orders and returns to ensure that both are kept well within established thresholds. Former responsibilities included managing Cisco Consumer Business Group’s online store and managing orders for all of Latin/South America, including deliveries through port of export.

Playa Vista, Ca

Manage US Sell-Thru data for Belkin Corporation by gathering data from various electronic sources for the company, be it EDI, email, vendor portals, or proprietary sources, filter the data, and input it into Business Objects for use by internal departments. Add new, improve upon, repair, and review customers in Sell-Thru database to continuously improve and/or expand upon the data provided and used by the company for internal metrics. Repair errors on error tables, locate and re-load missing files, evaluate data trends, looking for erroneous data, and partner with Offshore IT, Sales, Planning, Marketing, Finance, and Customers to improve data integrity and related reporting. Used as a resource for continuous improvement within the company for various aspects of the supply chain.

Vista, California, United States

Writer of books such as Divinity: Original Sin - Godwoken, D-Day: Storming Fortress Europe, Deadly Harvest, The Book, The Steam Engines of Oz, Zipper vs Dominatrix: The Slave Trade, SideShows, The Evil Tree, and several other graphic novels. Regularly act as project manager, editor, letterer, and/or writer for various projects in different stages of development for Arcana comics and other companies, guiding the projects from initial conception through release to stores. As an Editor, sometimes this may include working with creators to assist in guiding their creative vision toward reality. Other times, it may include helping a company bring their vision into a new medium (film/screen play, video game, or novel to graphic novel, for example) through offering counsel and guidance, strong editing, and/or script writing. Situationally, may work with high profile clients to bring their vision to creation through brainstorming sessions, idea cultivation, and/or, again script writing. As a letterer and graphic designer, have created or assisted in the creation of countless logos, lettered thousands of pages of comic books / graphic novels.

Vancouver, Canada Area

Responsible for managing the publishing arm of Arcana Comics, including, but not limited to submissions, solicitations, pre-pressing, project management, graphic design, marketing, social media, press releases, and finding talent.

Irvine, Ca

Managed all orders for Wal-Mart, Target, and Sam’s Club for Cisco Consumer Business Group. Day to day activities include generating and manipulating reports from the Oracle ERP system, creating custom reports for co-workers, sales force, and customers sent out via mass distribution or one-offs to customers. Orders are managed from order forecast and creation through arrival at the customers’ distribution centers and/or stores. Create and maintain processes for use by other order managers to ensure ISO compliance. Manage multiple databases addressing errors between systems, inventory discrepancies, etc… Manage aging orders and returns to ensure that both are kept well within established thresholds. Former responsibilities included managing Cisco Consumer Business Group’s online store and managing orders for all of Latin/South America, including deliveries through port of export.

Rancho Bernardo / Mission Viejo, Ca

Supervisor in the logistics department. Responsible for the day to day activities of four to six people (inclusive) in the logistics department as well as prioritizing activities for another six people in the PreShip department. Attend priority meetings over multiple product lines in order to determine priorities in the PreShip, Logistics, and Dylan Packout departments. Assist in scheduling orders for the entire product line, from mechanical assembly through shipment. Responsible for shipping and customs coordination for all international locations. Act as primary customer service point for worldwide Unisys clients and employees for both shipping and order management needs. Provide near-real time project status for Unisys employees utilizing various communications including email, phone, and system data entry. Responsible for developing and documenting proactive and efficient methods to order manage, receive, package, and ship multi-million dollar orders for Unisys internationally and domestically. Act as the driving force behind process improvement in an effort to increase efficiency and standardization through the company. Skilled in various proprietary and off-the-shelf logistics programs and data tracking systems. Assist in training new employees on processes and programs. Attend meetings as an expert in both process changes and implementation to make recommendations to improve. Responsible for inventory control in the Finished goods warehouse including receiving and adjusting inventory as well as documenting cycle results which are distributed through the company.

Rancho Bernardo, Ca

Responsible for the day to day activities in the logistics department, in charge of between 10 and 20 people (depending on the year) and indirectly affected a larger number of people with priorities. Also responsible for order management of the ClearPath product line.

Rancho Bernardo, Ca

Provide on-site logistics support for Unisys, Corp. Responsible for shipping and customs coordination to Africa, Eurasia, and the Middle East. Act as primary customer service point for international Unisys clients and employees. Provide near-real time project status for Unisys employees utilizing various communications methods. Responsible for developing efficient methods to receive, package, and ship multi-million dollar orders for Unisys internationally. Act as the driving force behind process improvement in an effort to increase efficiency and standardization. Skilled in various proprietary and off-the-shelf logistics programs. Assist in training new employees on logistics processes and programs.

Carlsbad / Escondido, Ca

Bs, Information Systems

Activities and Societies: Whitehead Leadership Society

Associate'S Degree, Computer Programming