• Configured the local development environment using Lando, ensuring seamless integration with Pantheon for continuous deployment.• Assisted with codebase versioning and deployment workflows through Pantheon• Assisted in developing a custom Drupal 10 theme using Sass for CSS preprocessing to optimize the site’s styling for maintainability and scalability.• Practiced using modular, reusable Sass variables and mixins for efficient styling across various site elements and components.• Ensured responsive design principles were incorporated, allowing for a mobile-first, cross-browser-compatible theme.• Implemented custom interactive functionality using jQuery• Customized Drupal Twig templates to tailor the presentation of content, ensuring alignment with design specifications.• Performed extensive cross-browser and device testing to ensure the theme’s responsiveness and interactivity worked seamlessly across platforms.

• Developed responsive websites in Drupal 9/10 using HTML, CSS, PHP, Twig, and Javascript.• Configured layouts via node templates, paragraphs, blocks, and layout builder.• Developed content types, accessibility features, fields, blocks, regions, views, sub-themes, entities, taxonomies, forms, and other web elements.• Collaborated on code development using Git source code management system and GitHub.• Tested websites for accurate code structure, code standards, browser compatibility, performance, alignment to university accessibility standards, appropriate responsive behavior, and brand compliance.• Participated in usability planning, prototype development, and site testing.• Developed responsive HTML templates for emails.

• Developed and maintained websites through the Drupal content management system.• Developed websites and mobile applications using React, React Native, and Drupal's Headless CMS.• Leveraged mastery of HTML, CSS, and JavaScript to build top-quality code for diverse projects.• Implemented best practices in user interface, navigation, accessibility, search engine optimization, security, cross-browser consistency, website performance, and mobile responsiveness.• Assisted departments and other entities with planning, development, and implementation of web solutions.• Consulted with and provided support to faculty and staff with website-related needs.• Developed graphics, images, and design prototypes in support of the department’s websites and social media.• Developed and maintained weekly reporting on website performance and analytics using Google Analytics 4.• Monitored and updated website content management software; Drupal, Omeka, BePress, LibApps.• Worked in partnership with system administrators.• Optimized website functionality and UI components for improved usability and conversions.• Utilized APIs to provide data to web applications.• Assisted in raising UTA's library accessibility score to meet WCAG 2.1 AA standards, increasing it from 63 to 84.

As a freelance web developer, I support customers with their e-commerce sites by offering the following services:• Complete ecommerce store setup• Theme customization consisting of custom HTML and CSS• Page speed optimization• Store Migration, e.g., migrating website from Wordpress to Shopify• Social media integration with Shopify• Shopify app installation and setup• Post design support for your Shopify website, functions, and apps

Windows Image Testing•Certify new Windows system images on various PC types•Identify system performance requirements andrecommend enhancement optionsHardware Testing•Certify new hardware products from vendors andmanufacturers•Execute test cases to verify products perform inaccordance with the requirements•Conduct testing in support of new engineering researchprojects that require qualifying new hardware devicesSoftware Testing•Perform manual testing on company software•Perform automated testing using bash scripts•Report software bugs found in log files and createdthrough manual manipulation•Track, document, and report test results in Jira•Provide test support for urgent updates during therelease deployment and post-implementation softwarephasesProject Management•Collaborate with the software engineers, to create testplans to verify requirements are fulfilledDocumentation•Occasionally update documentation for customer-facingoperating procedures using Microsoft Office Suiteproducts•Develop and document test cases/procedures to ensurethe products meet requirements, both at nominal andboundary conditions.

Handle escalated cases that require advance knowledge of company hardware. Manage the call queue in effort to improve the average speed of answer (ASA). Organize escalated cases and delegate individual team member duties. Communicate directly with the management of large companies to provide in-depth reports for high profile sites. Resolve complex issues by collaborating with multiple engineering departments (including software, field, mechanical and unit support teams). ● Led service department of 40+ members to effectively assist 8,000+ clients with technical needs● Trained 50+ new hires through one-on-one mentorship and comprehensive curriculum● Maintained an ASA of 45 seconds through effective case management● Assisted in training the service department on various software applications (including Netsuite, Axeda, Cisco Finesse, Excel, Windows 10)

Supported clients in opening, managing and optimizing their bank accounts among other products. Performed deposits, withdrawals, bank loans and credit card applications. Exceeded the monthly sales requirement of 22 new checking accounts consistently in a high-pressure environment. Retained strong client relationships to ensure client brand loyalty.

Managed campus computer networks under the direct mentorship of the CIO. While in this role I performed the following duties: ● Troubleshot 40+ computers throughout the campus● Setup and configured 20+ new computers located in the library and student buildings● Installed and set up 15+ applications (including Norton Antivirus, Microsoft office/suite, SonicWall Net Extender, etc) on computer workstations ● Installed and configured two routers and three WAP’s throughout the campus