Lars Kolind and Jacob Botter, CEO at Wemind, a company in Copenhagen in Denmark, said in their book, UNBOSS from 2012, that these technological first generation’s tools for Social Business, represents 20% of the solution. I agree.Although these tools and systems for collaboration in Social Business are growing very fast, the success rate of the projects has not changed significantly. The solutions come a bit faster, and the users save some money on the travel account…The success rate is still 35%, i.e. two out of three bikes do not work when they leave the production plant, provided of course that you are in that business.In other words we need 80% of the tools and processes; I will call the HUMAN part.Innocenter has a strong suggestion for “Next Generation - Social Business”, based on “Proof of Concept” and collaborated with more than 65 successful customers, using the same generic concept and a success rate of over 70%.Specialties International Sales, Change Management, Innovation Veteran, Holistic Networker and Facilitator, Entrepreneur. Strategist with a design twist.