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Erik Lindström Email & Phone Number
VP, Head of Customer Operations (Previously CSD)
at
Telia
1 work email found
@canit.se
1 phone found area 800
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
VP, Head of Customer Operations (Previously CSD)
Location
Greater Stockholm Metropolitan Area, Sweden, Sweden
Company size
Who is Erik Lindström? Overview
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Quick answer
Erik Lindström is listed as VP, Head of Customer Operations (Previously CSD) at Telia, a company with 17904 employees, based in Greater Stockholm Metropolitan Area, Sweden, Sweden. AeroLeads shows a work email signal at canit.se, phone signal with area code 800, and a matched LinkedIn profile for Erik Lindström.
Erik Lindström previously worked as VP, Head of Customer Service & Delivery at Telia and Director Customer Operation at Tele2 at Tele2. Erik Lindström holds 1998, Marketing from Ihm Business School.
Company email context
Email format at Telia
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*@canit.se
68% confidence
AeroLeads found 1 current-domain work email signal for Erik Lindström. Compare company email patterns before reaching out.
Profile bio
About Erik Lindström
Started to work with customer experience for more than 20 years ago and loved it from day one. I am an energetic, ambitious person with extensive global industry and leadership experience, with a unique combination of in-depth IT and business understanding. I have a very strong commitment and excellent communication skills, both as a leader and colleague.During my free time, I like to travel the world, spending time with my family and enjoying my interest in motorsport.
Listed skills include Telecommunications, Change Management, Business Strategy, Outsourcing, and 17 others.
Current workplace
Erik Lindström's current company
Company context helps verify the profile and gives searchers a useful next step.
Telia
11 roles · 32 years
Erik Lindström work experience
A career timeline built from the work history available for this profile.
Vp, Head Of Customer Service & Delivery
Current
Sep 2021 - Present
Director Customer Operation At Tele2
Overall responsible for 8 markets and 3000 agents, with a spend of approx. 1 billion sek. Manages global outsourcing and offshoring partnerships. Customer Satisfaction, NPS, and Digitalization is always on top of the agenda.
Sep 2016 - Sep 2021
Group Senior Customer Operation Manager
Operational responsible for large scale outsourcing and business process offshoring with a total of approx. 3000 agents. Manages contracting, vendor management, operational standards and global operational hubs for Forecasting and Performance Management.
Jan 2013 - Sep 2016
Acting Director Customer Operation Netherlands
Responsible for Customer Service for Tele2 residential and business customers, Assisted during a larger reorganization.
Jun 2012 - Dec 2012
Acting Director Of Customer Operation Sweden
Responsible for Customer Service for Tele2 residential and business customers (approx. 1500 agents). Reported to CEO for Tele2 Sweden AB
Sep 2011 - May 2012
Group Self Service Manager
Group responsible for Self Service in all channels, Web, IVR etc. Presented Self Service Strategy, implemented functionality for both consumer and business customers. Initiated several IT projects to secure business requirements.
Feb 2009 - Sep 2011
Client Management Director
Worldwide leader in Customer Service outsourcing. Above 15 bn sek in revenue. I was responsible for the largest Nordic customers including the ownership of the client management organization. My revenue responsibility was 200 Msek 2008, a very developing and challenging position in a market with fierce competitors.
Jan 2007 - Feb 2009
It-Manager
Excellent
Excellent (Currently a part of Webhelp) is a large Nordic Customer Service outsourcing company. Excellent expanded from 100 – 500 Msek in revenue from 2003-2006. I was hired to transform the IT environment after an acquisition. I had budget and management responsibility for the IT department (30 people) and above 1000 PC´s in the Network. We launched one.
2003 - 2006
~3 yrs
Cio
Satisfactory International / D - Interactive
Telesales and Customer Service outsourcer. I started with sales, continued with project management. I was appointed CIO 1997 and joined the management team. From 1999 I was a minority owner. We sold the company to D-Interactive 2001. Satisfactory was a Contact Center pioneer and had approx. 200 seats.I was responsible for all IT setup and highly involved.
1994 - 2004
~10 yrs
Salesman
Lux Svenska Ab
Sold vacuum cleaners door-to-door, extremely challenging and outstanding sales training.
Aug 1992 - Jul 1993
Team & coworkers
Colleagues at Telia
Other employees you can reach at teliacompany.com. View company contacts for 17904 employees →
CD
Carina Dinhammar
Colleague at Telia
Greater Gothenburg Metropolitan Area, Sweden
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RJ
Rasanen Janne
Colleague at Telia
Turku, Southwest Finland, Finland, Finland
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EK
Erica Karlsson
Colleague at Telia
Karlstads Kommun, Värmland County, Sweden, Sweden
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VP
Vidmantas Purickas
Colleague at Telia
Lithuania, Lithuania
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PZ
Paulius Zdanavicius
Colleague at Telia
Lithuania, Lithuania
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KB
Karl Bøje
Colleague at Telia
Copenhagen, Capital Region Of Denmark, Denmark, Denmark
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HM
Heli Mäkelä
Colleague at Telia
Finland, Finland
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PS
Per Sundström
Colleague at Telia
Luleå, Norrbotten County, Sweden, Sweden
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MH
Marcus Holmqvist Jacobsson
Colleague at Telia
Contact Info, United States
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AT
Alberto Tito De Moraismorais
Colleague at Telia
Sweden, Sweden
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Carina Dinhammar
Colleague at Telia
Greater Gothenburg Metropolitan Area, Sweden
View →
RJ
Rasanen Janne
Colleague at Telia
Turku, Southwest Finland, Finland, Finland
View →
EK
Erica Karlsson
Colleague at Telia
Karlstads Kommun, Värmland County, Sweden, Sweden
View →
VP
Vidmantas Purickas
Colleague at Telia
Lithuania, Lithuania
View →
PZ
Paulius Zdanavicius
Colleague at Telia
Lithuania, Lithuania
View →
KB
Karl Bøje
Colleague at Telia
Copenhagen, Capital Region Of Denmark, Denmark, Denmark
View →
HM
Heli Mäkelä
Colleague at Telia
Finland, Finland
View →
PS
Per Sundström
Colleague at Telia
Luleå, Norrbotten County, Sweden, Sweden
View →
MH
Marcus Holmqvist Jacobsson
Colleague at Telia
Contact Info, United States
View →
AT
Alberto Tito De Moraismorais
Colleague at Telia
Sweden, Sweden
View →
3 education records
Erik Lindström education
FAQ
Frequently asked questions about Erik Lindström
Quick answers generated from the profile data available on this page.
What company does Erik Lindström work for?
Erik Lindström works for Telia.
What is Erik Lindström's role at Telia?
Erik Lindström is listed as VP, Head of Customer Operations (Previously CSD) at Telia.
What is Erik Lindström's email address?
AeroLeads has found 1 work email signal at @canit.se for Erik Lindström at Telia.
What is Erik Lindström's phone number?
AeroLeads has found 1 phone signal(s) with area code 800 for Erik Lindström at Telia.
Where is Erik Lindström based?
Erik Lindström is based in Greater Stockholm Metropolitan Area, Sweden, Sweden while working with Telia.
What companies has Erik Lindström worked for?
Erik Lindström has worked for Telia, Tele2, Teleperformance, Excellent, and Satisfactory International / D - Interactive.
Who are Erik Lindström's colleagues at Telia?
Erik Lindström's colleagues at Telia include Carina Dinhammar, Rasanen Janne, Erica Karlsson, Vidmantas Purickas, and Paulius Zdanavicius.
How can I contact Erik Lindström?
You can use AeroLeads to view verified contact signals for Erik Lindström at Telia, including work email, phone, and LinkedIn data when available.
What schools did Erik Lindström attend?
Erik Lindström holds 1998, Marketing from Ihm Business School.
What skills is Erik Lindström known for?
Erik Lindström is listed with skills including Telecommunications, Change Management, Business Strategy, Outsourcing, Team Leadership, Customer Relationship Management, Management, and Crm.
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