Erik Vasquez

Erik Vasquez Email and Phone Number

IT Professional | Sec+ | A+ | Customer support driven with over 10 years of customer service. @ Hoop5 Networks - Managed IT Services
Erik Vasquez's Location
Carlsbad, California, United States, United States
Erik Vasquez's Contact Details

Erik Vasquez personal email

n/a
About Erik Vasquez

Personable IT Professional with 3+ years of experience in Information Technology. CompTIA Security+ and A+ certificated. Customer support driven. Seeking to leverage solid technical and communication skills to advance my career into my next IT role.

Erik Vasquez's Current Company Details
Hoop5 Networks - Managed IT Services

Hoop5 Networks - Managed It Services

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IT Professional | Sec+ | A+ | Customer support driven with over 10 years of customer service.
Erik Vasquez Work Experience Details
  • Hoop5 Networks - Managed It Services
    System Administrator
    Hoop5 Networks - Managed It Services Feb 2023 - Present
    Escondido, California, Us
    - Handle any escalated ticket from tier 1. Issues to include but not limited to Server-related issues, Network related issues, VPN connectivity issues, and software or application outages.- Assisted in administrating and troubleshooting Microsoft 365 for 200 users, maintaining efficient and reliable user access.- Maintained detailed records of steps taken to resolve issues and then documented to the Knowledge Base.
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  • Tenisitech
    Help Desk Technician
    Tenisitech Apr 2022 - Nov 2022
    Los Gatos, California, Us
    - Managed Users information via ZenDesk , Active Directory, Microsoft Partner Center, Google Admin Suite and OKTA.- Managed end user devices with Ninja, Intune, Splash top and other RMM software.- Daily trouble shooting of Office 365 Suite applications, To include OneDrive, Outlook, and OneNote, Network Printers, Softphone, iOS and Windows devices.- Assisted in asset management with regular audits while maintaining an accurate and comprehensive inventory list.
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  • Mccain Inc
    Information Technology Support Specialist
    Mccain Inc Mar 2021 - May 2021
    Vista, Ca, Us
    -Created and modified Active Directory template user accounts.-Utilized Spiceworks ticketing system to aid in technical support-Aid in troubleshooting LAN, TCP/IP, VPN connections.-Trained user on various capabilities on Azure Virtual Desktop
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Erik Vasquez Education Details

  • Mycomputercareer
    Mycomputercareer
    Information Technology
  • El Camino High School
    El Camino High School
    High School Diploma

Frequently Asked Questions about Erik Vasquez

What company does Erik Vasquez work for?

Erik Vasquez works for Hoop5 Networks - Managed It Services

What is Erik Vasquez's role at the current company?

Erik Vasquez's current role is IT Professional | Sec+ | A+ | Customer support driven with over 10 years of customer service..

What is Erik Vasquez's email address?

Erik Vasquez's email address is er****@****ech.com

What schools did Erik Vasquez attend?

Erik Vasquez attended Mycomputercareer, El Camino High School.

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