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Hoang Anh (Erik) Nguyen Email & Phone Number
Project Manager
at
HELIX
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
Project Manager
Location
Hanoi, Hanoi, Viet Nam
Company size
Who is Hoang Anh (Erik) Nguyen? Overview
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Quick answer
Hoang Anh (Erik) Nguyen is listed as Project Manager at HELIX, a company with 18 employees, based in Hanoi, Hanoi, Viet Nam. AeroLeads shows a matched LinkedIn profile for Hoang Anh (Erik) Nguyen.
Hoang Anh (Erik) Nguyen previously worked as Project Manager at Sotatek., Jsc and Team Manager - Micro Focus Quote Operation at Tek Experts. Hoang Anh (Erik) Nguyen holds Bachelor'S Degree, Banking And Finance, 1St Honor from University Of Wales.
Company email context
Email format at HELIX
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HELIX
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Profile bio
About Hoang Anh (Erik) Nguyen
With over 7 years of experience in BPO and project management, I bring a proven track record of success in delivering world-class BPO services and software development solutions. I've excelled in the BPO industry, leading cross-functional teams of over 50 staff to provide exceptional service to esteemed clients such as Microsoft and HP.Currently serving as a Software Project Manager, I'm deeply involved in the entire project lifecycle, from the initial stages of presales, where I consult clients and develop tailored project proposals, to executing and delivering projects to exceed stakeholders' expectations. I possess a strong proficiency in English and Russian, enabling seamless communication with diverse stakeholders.
Current workplace
Hoang Anh (Erik) Nguyen's current company
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Helix
7 roles
Hoang Anh (Erik) Nguyen work experience
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Project Manager
CurrentHELIX is an institutional real-world asset (RWA) DeFi protocol connecting crypto investors with sustainable yields from private credit investment opportunities in emerging markets.
Feb 2023 - Present
Project Manager
CurrentI manage software development projects from pre-sales engagement to delivery.Pre-sales: I cultivate lasting relationships with clients, conduct thorough requirements analysis, and propose tailored solutions that align with their business goals, ensuring smooth deal closure and continuous client satisfaction.Project Delivery: I lead cross-functional teams.
Jun 2022 - Present
Team Manager - Micro Focus Quote Operation
I lead cross-functional teams around the globe to help customers achieve their goals.
Jun 2021 - Jun 2022
Team Manager - Technical Support For Microsoft Consumer Worldwide
- Build and manage an end-to-end service operations team of 30 passionate professionals and be responsible for overall performance of the team
- Business leader, key point of contact for customers, delivery teams and senior management
- Lead team to deliver exceptional customer service across technical lines
- Hire and coach team members to support their personal development
- Act as a primary escalation point for operational issues
- Facilitate regular operational and business review meetings
May 2019 - Jun 2021
Subject Matter Expert
- Technical and Sales Support for Microsoft Worldwide
- Assist over 50 Advocates in responding to inquiries and handling chat requests
- Develop, update, and organize workflow to support customers
- Deliver excellent customer service, resulting in consistent 4.5/5 customer satisfaction rating
- Cross-train and provided back up for customer service managers
- Maintain up-to-date knowledge of product and service changes
Jul 2017 - May 2019
Business Development Executive
- Consistently achieved sales targets and was awarded as “Staff of the month” on multiple occasions
- Provided service to and developed rapport with existing customers and prospects to retain and expand existing relationships and foster new ones
- Presented innovative ideas to revise weekly promotional campaigns and drove for sales growth within teams
- Planned packages and new product launches in order to meet the sales goals that are set for each month
- Conducted weekly training programs for new recruits and mentored them in contacting new customers to advertise banking services and products to increase client base
Jul 2016 - Jul 2017
2 education records
Hoang Anh (Erik) Nguyen education
Bachelor'S Degree, Banking And Finance, 1St Honor
Education record
FAQ
Frequently asked questions about Hoang Anh (Erik) Nguyen
Quick answers generated from the profile data available on this page.
What company does Hoang Anh (Erik) Nguyen work for?
Hoang Anh (Erik) Nguyen works for HELIX.
What is Hoang Anh (Erik) Nguyen's role at HELIX?
Hoang Anh (Erik) Nguyen is listed as Project Manager at HELIX.
Where is Hoang Anh (Erik) Nguyen based?
Hoang Anh (Erik) Nguyen is based in Hanoi, Hanoi, Viet Nam while working with HELIX.
What companies has Hoang Anh (Erik) Nguyen worked for?
Hoang Anh (Erik) Nguyen has worked for Helix, Sotatek., Jsc, Tek Experts, and Anz.
How can I contact Hoang Anh (Erik) Nguyen?
You can use AeroLeads to view verified contact signals for Hoang Anh (Erik) Nguyen at HELIX, including work email, phone, and LinkedIn data when available.
What schools did Hoang Anh (Erik) Nguyen attend?
Hoang Anh (Erik) Nguyen holds Bachelor'S Degree, Banking And Finance, 1St Honor from University Of Wales.
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