Erik Pimenta Email and Phone Number
Erik Pimenta work email
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Erik Pimenta personal email
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Based on his career in Supply Chain areas such as Purchasing, S&OP, Planning, Manufacturing, Customer Service and Projects in multinational and national companies such as Danone, Unilever and Hypera Pharma.Graduated in Information Systems with experience in ERP SAP and CRM implementations, factory capacity expansion projects, internal mergers and acquisitions.Fascinated by the processes of customer management, leadership and people development, he enjoys traveling, loves dogs and spending time with family.Expertise: Innovation Project ManagementDemand PlanningSupply PlanningSales PlanningPortfolio Analysis ReviewWorking Capital AnalysisCustomer ServiceSAP ProjectsManugistics ProjectsCustomer CareCustomer Experience
Bimbo Qsr
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Operations DirectorBimbo Qsr Feb 2023 - PresentSão Paulo, BrazilResponsible for lead the Supply Chain transformation and to implement the new logistics model. Leadership of a structure with 119 people, including managers, coordinators and analysts. Reporting to the CEO.• Responsible for end to end logistics: order management, warehouse and transportation management.• Implemented the new freight controlling delivering a reduction of 50% in six months (~U$202k).• Boosted the service level from 90% to above 97% in six months implementing new ways of working and process revisions.• Redesign and implement a strong customer service culture by training and engagement.• In charge of the S&OP process leading the demand meetings, operations meetings and consensus Board meeting.• Responsible for supply planning and material planning process for four plants.• Implemented the safety stock policy for raw material and pack.• Design, preparation and start the operation of the first distribution center. -
Head Of Customer ServiceDanone Nutricia Research Jan 2019 - Oct 2021São Paulo, Sp, Brazil• Responsible to define and implement a customer service strategy and policies aligned with business goals• Implement cost to serve culture aligned with company strategies (channels, international accounts, hospitals and home care)• Drive service excellence, implementing a strong culture to serve and new ways of working• Lead and create a sustainable customer service culture by training and engagement as a priority • Implement On Shelf Availability and Efficient Consumer Response initiatives with key customers (e.g. EDI, VMI)• Order to Cash process, tracking and logistics call center management• Leadership 26 people from which 04 direct managers and a junior manager (trainee)• Increased the service level from 77% to 93% • Delivered a 90% reduction (BRL 450k / year) in logistic penalties costs from Key Accounts implementing a fine review process with Customers and leading action plans with internal areas such as Sales, Distribution, Transport and Finance• Reduced extra costs (unloading costs) by about 60% (BRL 555K / year) with actions such as the review of logistics agreements • Recognized by Customers with awards for excellence in logistics and service (collaborative programs)2021 H1o Panpharma 1º Placeo Santa Cruz 1º Place2020 o Venancio Drugstore: 1º Placeo Panpharma: 3º Placeo Santa Cruz: 4º Placeo Araujo Drugstore: 3º Placeo FazLog Carrefour: 1º Placeo Partner Supplier Redepharmao Silver Supplier DPSP Groupo Featured Supplier DPSP Groupo Top Supplier Of The Year Hospital Das Clinicas -
Head Of Procurement And Operational ProjectsDanone Jan 2018 - Dec 2018São Paulo E Região, Brasil• Lead Sourcing and Supplier Development (procurement) for Danone Medical Nutrition Brazil; • Lead Operations, Performance and Projects;• Define sourcing strategy for categories (ingredients, oils, packaging, sugars\sweeteners, vitamins and minerals) with a spend of ~R$75MM;• Responsible for the third-party supplier strategy – local 3PO;• Contract negotiation;• Cost reduction projects;• Capability projects review – finish goods strategy; • Responsible for lead all the operational projects (Capacity, Quality, Costs and Production);• Participation in all GATES of Innovation with general manager and directors;• Led a team of 03 Managers, 02 Junior Managers, 04 Analysts and 02 interns -
Head Of Sourcing & Supplier Development (Procurement)Danone Feb 2017 - Dec 2017São Paulo E Região, Brasil• Lead Sourcing and Supplier Development (procurement) for Danone Medical Nutrition Brazil; • Define sourcing strategy for categories (ingredients, oils, packaging, sugars\sweeteners, vitamins and minerals) with a spend of R$65MM• Responsible for the third-party supplier strategy – local 3PO (finished goods and services)• Contract negotiation;• Cost reduction projects;• Capability Projects Review – finished goods strategy;• Led a team of 07 Buyers -
Production And Material Planning ManagerDanone Dairy Dec 2012 - Jan 2017São Paulo Area, Brazil• Responsible for supply planning and material planning process for two plants, 21 production lines, 150 finished products, 3 co-packers, over 700 itens of raw and packaging materials, 85 suppliers, besides an inventory of R$76MM;• Accountable for inventory levels, product availability and write-off management;• Led the MRP process implementation - SAP;• Led a team of 17 planners, with 3 direct reports. -
Sap Project Implementation Manager (Customer Service)Danone Dairy Oct 2011 - Dec 2012São Paulo - Sp• Project SAP – Inventory and MRP • Change Management Analysis - Structure Impacts • Process Definition - Designing and implementation• Team Leaderships -
Project And Processes ManagerHypera Dec 2010 - Oct 2011• Project SAP leader – Production Planning and Make• Change Management Analysis • New Companies Integration -
Innovation Planning ManagerUnilever Aug 2010 - Nov 2010• Project VIP leader – logistics LATAM• Innovation Production Planning• Capacity analysis -
Customer Service CoordinatorUnilever May 2009 - Jul 2010• Support on the Service Logistics Policy• Responsible for the implementation of New Logistic Pack• Project VIP analysis – Logistic Costs• Implantation of the new ADM processes -
S&Op Process CoordinatorUnilever Jan 2008 - Apr 2009• Sales Forecast Planner - HPF• Responsible for the support on Manugistics processes -
Stocks Planning CoordinatorUnilever May 2007 - Dec 2007• Sku Management Process• Optimization of Stocks Policy• Working Capital Analysis -
Sales Planning CoordinatorUnilever Aug 2004 - Apr 2007São Paulo E Região, Brasil• Operational planning - all Channels• Responsible for the support on SAP/R3 • Responsibility of Promotion Planning• Alignment with Supply Chain and Sales Team
Erik Pimenta Skills
Erik Pimenta Education Details
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Digital Transformation - Platform Strategies For Success -
Sistemas De Informação
Frequently Asked Questions about Erik Pimenta
What company does Erik Pimenta work for?
Erik Pimenta works for Bimbo Qsr
What is Erik Pimenta's role at the current company?
Erik Pimenta's current role is Head of Supply Chain / Supply Chain Director / Head of Customer Service / Head of Planning / Operations Director.
What is Erik Pimenta's email address?
Erik Pimenta's email address is pi****@****ail.com
What schools did Erik Pimenta attend?
Erik Pimenta attended Mit Sloan Executive Education, Insper, Universidade Paulista.
What skills is Erik Pimenta known for?
Erik Pimenta has skills like Innovation Management, Customer Service, Demand Planning, Supply Chain, Supply Chain Management, Sap, Consumer Products, Production Planning, Sales Plan, Trade Marketing, Tpm, Sap R/3.
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