It Support Technician I
Current
Feb 2023 - Present
AeroLeads people directory · profile
Erik Pollard Email & Phone Number
IT Support Technician I
at
Clark Associates
1 work email found
@ncr.com
3 phones found area 775 and 954
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 86%
Current company
Role
IT Support Technician I
Location
Greater Reno Area, United States
Who is Erik Pollard? Overview
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Quick answer
Erik Pollard is listed as IT Support Technician I at Clark Associates, based in Greater Reno Area, United States. AeroLeads shows a work email signal at ncr.com, phone signal with area code 775, 954, and a matched LinkedIn profile for Erik Pollard.
Erik Pollard previously worked as AWS Certified Cloud Architect at Aws Cloud Certified and Technology Specialist - Greater Nevada Credit Union at Randstad Usa. Erik Pollard holds Associates, Computer Science - Network/Server Technologies from Truckee Meadows Community College.
Company email context
Email format at Clark Associates
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{first}.{last}@ncr.com
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AeroLeads found 1 current-domain work email signal for Erik Pollard. Compare company email patterns before reaching out.
Profile bio
About Erik Pollard
Technology has fascinated me since I was young. I bought my first computer when I was 17 and spent many hours programming with BASIC. I strayed away from my passion when I moved to Reno and I eventually became a single parent. After a number of years my interest in IT was rekindled when I noticed the exponential rate that technology was evolving and once I was afforded the opportunity I started taking the steps necessary to transition to the IT field from my current position. After I obtained an Associates in Computer Science I continued to study the different aspects within the field. Whether it was hands on experience with Cisco hardware, the vast offering of AWS or the thrill of programming with Python, which I just started learning. I became more and more captivated by the inner workings of networks, system integrations, and realizing the vast customizable abilities of technology each step of the way.I am a:Detail-Oriented Information Technology professional certified as an AWS Solutions Architect and training in networking, routing, switching, and troubleshooting. Successful at completing new installations, configurations, and updates pertaining to network components. Skilled in customer service, troubleshooting networking issues, end-user problems, and network security. Ability to perform server maintenance and systems analysis. Demonstrated technical knowledge and skills while operating in a fast-paced, team-oriented environment.The six words that best describe me: Integrity – Compassion – Understanding – Commitment – Intelligence - LoyaltyAreas of Expertise:IAM - EC2 - ELB - ASG - Route53 - Cloudfront - VPC - S3 - Security - CiscoIf you have questions about configurations, installations, troubleshooting, or networking, feel free to connect with me and let me how I can help.
Current workplace
Erik Pollard's current company
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11 roles
Erik Pollard work experience
A career timeline built from the work history available for this profile.
Technology Specialist - Greater Nevada Credit Union
Level 1/1.5 Technology Specialist responsible for basic troubleshooting and resolution of incoming help desk calls and tickets regarding issues with Windows OS, Windows applications, Windows Active Directory and GNCU specific software. Perform help desk support through in-person, telephone and Teams messaging. - Active Directory lockouts - Okta lockouts - GNCU specific app lockouts - Password updates - Creating accounts in GNCU apps - Updating Windows OS, applications and drivers - Imaging workstations and laptops to be deployed to end users - Updating workstations and laptops using manufacturer specific tools Extensive use of elements of the ConnectWise Suite: - Manage – Business Management Software used for creating, assigning and escalation of help desk tickets to the proper service boards. - Automate – Remote Monitoring and Management Software used to remote into user workstations and laptops to identify, troubleshoot and resolve issues – install and update software - run background scripts. - Control – Remote Control and Access Software used for more granular control of user workstations and laptops. Perform hardware and software upgrades on workstations and laptops Perform decommissioning of retired workstations, laptops, server equipment and printers.
May 2022 - Dec 2022
Customer Engineer Ii
• Collaborate with remote System Administrators and on-site customers to install hardware appliances and replace and test components within current hardware appliances in data center environments.• Certified in Nutanix, Tintri and Veritas/Symantec hardware appliances.• Service electromechanical equipment such as ATMs and self-checkout systems including the performance of network component replacement, network maintenance and software support.• Extensive use of NCR ticketing system to accurately and efficiently complete assigned tasks.• Develop great working relationships among colleagues and customers.
Feb 2022 - May 2022
Automotive Technician
During my tenure with Wal Mart I have developed many skills beyond those that are traditionally related to automotive repair and maintenance. These skills include exemplary customer service. leadership, conflict resolution and logistics. I'm looking for the opportunity to bring my skills to an IT role. As a reference I've included the IT related projects I was involved with while at college further down in this section.
Nov 1995 - Feb 2022
Health Ambassador
Jul 2020 - Oct 2020
Employee Health Screener
Apr 2020 - Jul 2020
Cisco Networking Projects
Various projects using routing, switching, network security, and WAN protocols
Jan 2013 - May 2017
Hardware And Software Troubleshooting Project
Troubleshoot hardware & software malfunctions, errors, and other issues
Jan 2013 - May 2013
Project Website Design
Created and updated a website using HTML chronicling Java programming project.
Sep 2012 - Dec 2012
Java Programming Project
Programmed a LEGO Mindstorm NXT robot to perform a series of tasks
Sep 2012 - Dec 2012
1 education record
Erik Pollard education
-
Truckee Meadows Community College
FAQ
Frequently asked questions about Erik Pollard
Quick answers generated from the profile data available on this page.
What company does Erik Pollard work for?
Erik Pollard works for Clark Associates.
What is Erik Pollard's role at Clark Associates?
Erik Pollard is listed as IT Support Technician I at Clark Associates.
What is Erik Pollard's email address?
AeroLeads has found 1 work email signal at @ncr.com for Erik Pollard at Clark Associates.
What is Erik Pollard's phone number?
AeroLeads has found 3 phone signal(s) with area code 775, 954 for Erik Pollard at Clark Associates.
Where is Erik Pollard based?
Erik Pollard is based in Greater Reno Area, United States while working with Clark Associates.
What companies has Erik Pollard worked for?
Erik Pollard has worked for Clark Associates, Aws Cloud Certified, Randstad Usa, Ncr Corporation, and Walmart.
How can I contact Erik Pollard?
You can use AeroLeads to view verified contact signals for Erik Pollard at Clark Associates, including work email, phone, and LinkedIn data when available.
What schools did Erik Pollard attend?
Erik Pollard holds Associates, Computer Science - Network/Server Technologies from Truckee Meadows Community College.
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