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Executive with a solid history of driving organizational success by focusing on crossfunctional teamwork, business development and strategic operational activities. Vision-driven, goal-focused and adept at forming and inspiring high-performance teams to exceed expectations and drive profitability.I am an excellent communicator with fluency in English, German, and Spanish and the proven ability to excel within demanding environments. I have repeated success identifying, addressing, and improving subpar operations, as well as developing and executing strategic plans to optimize ROI, ensure compliance, and elevate stakeholder satisfaction. My Credentials Include:Master of Business Administration, Pontifical Catholic University, Santiago, Chile - #1 MBA in Latin America - Ranked Top 20%Unilever’s International Management Development Program, Unilever Trainee Program - Top 1% best rated employees in each countryCivil Industrial Engineer, Technical University Federico Santa María (UTFSM), Valparaíso, Chile
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Director Of OperationsBluglacier, LlcMiami, Fl, Us
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Director Of OperationsBluglacier, Llc Aug 2018 - PresentMiami, Florida, Us -
Director Of Operations, Cross Boarder E-Commerce & Freight Forwarding ServicesEshopex - Globalshopex Feb 2016 - Jul 2018Serve as an executive team member, providing strategic leadership to establish sustainable operations across 4 locations and 3 countries, in addition to 3rd party providers in multiple regions.Highlights Include: ►Increased volume by 20% YOY, while reducing operational costs by 30% to achieve profitability; established a new B2B service that transitioned into the primary growth driver. ►Aligned business goals and strategies, introducing a KPI framework to track and drive performance results; motivated teams, improved processes, and boosted operational productivity by 40%. ►Negotiated rates and conditions with suppliers, forging solid relationships through integration and joint service goals, reducing line haul costs by 25%; secured a 30% reduction in rates and fixed allocations with airlines. ►Expanded the market into Latin American regions, launching operations across Brazil and Argentina
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Demand & Import Planning Senior Manager, Personal Care DivisionUnilever Jan 2014 - Feb 2016Blackfriars, London, GbProviding strategic leadership, I optimized new product introduction processes and lead the S&OP process for the Personal Care Division (2K+ active SKUs across 5 categories – Hair, Deo, Skin Care, Skin Cleansing, and Oral), working with brands including Dove, Sunsilk, Tresemme, Nexxus, Degree, and St Ives.Highlights Include:►Spearheaded a 20% SKU reduction plan, drawing on the motto “less can be more”; reduced write-offs by 50% and grew fill rate from 85% to 94% achieving better commercial results.►Re-built the Demand Planning Team promoting a robust sales approach; improved communications within the S&OP process, enhancing forecast accuracy by 15%.►Structured a collaborative sourcing plan with other regions; reducing minimum order quantities, generating a 20% reduction in working capital (20% less stock on hand).►Held responsibility for a P&L of several million USD in addition to the managing sales forecasting and commercial investment budgets. -
Customer Service Manager, Walmart & Customer Service ReportingUnilever Jan 2013 - Jan 2014Blackfriars, London, GbDirecting customized supply chain services for Walmart, I leveraged a CPFR (Collaborative Planning, Forecasting, and Replenishment) approach. I evaluated market research and monitored and adjusted strategies to meet changing market and competitive conditions. Highlights Include:►Mentored a team of 6 to implement the CPFR program successfully; increased on-shelf availability from 88% to 94%, while reducing Walmart’s days on hand.►Introduced a joint logistics agenda and initiated best practices including efficient order quantities (truckloads directly from production plants, pallet multiples, and others); achieved 15% cost savings in distribution costs.►Received Best Customer Service Award in Walmart for two consecutive years; established a fixed position as a Unilever implant in Walmart HQ as part of the collaborative agenda.
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Customer Service Team Leader, Pharmacies, Wholesalers, Regional Clients & Ice CreamUnilever Feb 2012 - Feb 2013Blackfriars, London, GbManaging a fast-growing client segment, I led customized supply chain services for primary clients of each channel while maintaining a collaborating agenda through sales teams. I oversaw the development of business and people strategies, providing leadership and strategic planning to all departments to ensure functionality of business operations. Highlights Include:►Transitioned a historic 60% fill rate into 85% within two months – some clients reaching over 90%; designed a joint supply and sales approach to customers, generating product and price mater reviews. ►Conducted in-depth analysis, deploying a predictive system resulting in a 50% reduction in information inaccuracy regarding customer inventory; increased on-shelf availability by 10%. ►Pivotal in the merging of Customer Service and Order-to-Cash Departments, promoting a customer-centric focus across all business units.
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Logistic Development Analyst / Trainee, Management Development ProgramUnilever Mar 2011 - Feb 2012Blackfriars, London, GbEvaluating and improving business development, logistics, operations management, and client services, I maintained excellent levels of communication and collaborated with leadership to identify opportunities, drive profitability, reduce costs, and minimize risks. Highlights Include:►Launched efficient sourcing programs, enhancing efficiency and reducing operating costs; resulted in a reduction in cost to serve by 20%, with an overall 10% reduction result.►Successfully evaluated and negotiated centralization programs with Customers in their Distribution Centers achieving savings and service improvement on both sides.
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Trainee Programm - InternshipEntel Oct 2010 - Mar 2011Santiago, Región Metropolitana, ClInternship in Procurement department.The main project requested was a scorecard and framework to evaluate third parties providing services.Short after starting, due to insights and data collected, I was asked to also set the licitation framework and requierements for the radiobase site expansion plan.
Erik Prochelle Skills
Erik Prochelle Education Details
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Pontificia Universidad Católica De ChileAdministración Y Gestión De Empresas -
Unilever Training ProgramManagement And Operations
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Universidad Tecnica Federico Santa MariaIndustrial Engineering
Frequently Asked Questions about Erik Prochelle
What company does Erik Prochelle work for?
Erik Prochelle works for Bluglacier, Llc
What is Erik Prochelle's role at the current company?
Erik Prochelle's current role is Director Of Operations.
What is Erik Prochelle's email address?
Erik Prochelle's email address is er****@****ail.com
What is Erik Prochelle's direct phone number?
Erik Prochelle's direct phone number is +178635*****
What schools did Erik Prochelle attend?
Erik Prochelle attended Pontificia Universidad Católica De Chile, Unilever Training Program, Universidad Tecnica Federico Santa Maria.
What are some of Erik Prochelle's interests?
Erik Prochelle has interest in Economic Empowerment, Education, Environment, Poverty Alleviation, Science And Technology, Animal Welfare.
What skills is Erik Prochelle known for?
Erik Prochelle has skills like Microsoft Excel, Microsoft Powerpoint, Sap, Demand Planning, Supply Planning, S&op, Mba, Liderazgo, Supply Chain Management, Microsoft Office, English, Team Leadership.
Who are Erik Prochelle's colleagues?
Erik Prochelle's colleagues are Rolando Franco, Damalkys Duque, Pedro Ferrer, Adriana Orozco, Iris Pedrozo, Alexis Santos.
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