Erik Baker Email & Phone Number

Leads a team delivering business insights that enables sales and partnership growth.

Chicago, Illinois, United States

Leads business development of broker programs at EyeMed. His focus is on enabling broker relationships with EyeMed through process, technology and programs.

Chicago, Il

Underwriting Assessment Delivery Lead – Led effort at a large national Payer to define future state underwriting process and technology recommendations focused on RPA and Next Gen solution opportunities. Also, supported the client through a vendor selection process to enable the Next Gen solution including a 1.5 day design led workshop with client leadership to define organization priorities.Producer Portal Functional Lead – Responsible for the functional blueprint and requirements gathering effort of the first program increment for a SalesForce Producer Digital Portal at a large national Payer.IT Readiness Lead for M&A of two Fortune 50 Companies - Led the IT Readiness User Experience and Change workstream for Day 1 of an M&A at a large national Payer. The team assessed Day 1 Foundational IT capability changes and identified communications/ training needs.Quote to Card Assessment Lead – Led a team of two analysts to deliver an 8 week assessment of Quote to Card capabilities for a large Health Payer. The team delivered a current state assessment, capability maturity assessment against leading payers and a roadmap of recommendations to close the capability gap.BPO Capability Assessment Workstream Lead – Led a team responsible for identifying the process and technology capabilities required to service a migrating BPO book of business at a large national Health TPA. The workstream included assessment of the Quote to Card and the Manage Customer Experience functional areas. Spending Account Vendor Assessment Tech Lead - Performed the role of tech lead in a 3 week risk assessment of an HSA custodian migration responsible for identifying, prioritizing, and recommending mitigation for 19 potential risks to the project at a Large Health Payer.

Chicago

DW and Reporting Project Delivery Lead – Managed a team responsible for the SDLC delivery of 50 operational report capabilities to support the business needs of various back office functional areas at a large national Health TPA.Consumer Renewals Operations Lead – Led the operational readiness and execution of 2015 and 2016 on and off exchange book of business for a Large Health Payer. Responsible for understanding strategic marketing / sales direction, facilitating decisions on the operational strategy and coordinating the execution of the strategy across all functional area of Quote to Bill.Data Migration Readiness Lead – Facilitated migration readiness for the Consumer and Small Group Quote to Bill workstreams for a large Health Payer

Chicago, Il

Led a team of 4 supporting a stabilization effort of post migration individual and group billing operations for a large Healthcare Payer.Created and managed the work plan for a spending account data migration at a large Healthcare Payer and then led the spending account data migration effort of the payer’s subsidiary to the same platform.

Louisville, Kentucky Area

3 Co-op rotations. Various manufaturing roles including lean engineer, material control specialist and business team leader.