Highly Motivated IT ProfessionalExperienced in implementing and optimizing IT solutions, specializing in Azure Virtual Machines, Active Directory, VPNs, and network security protocols. Successfully deployed osTicket and Active Directory on Azure with a strong grasp of ITIL practices. Known for enhancing productivity through strategic technology implementations and efficient IT operations management.Key Skills:Azure Virtual MachinesActive DirectoryVPNsNetwork Security ProtocolsITIL PracticesCourseCareers Experience:Setup and configured osTicket help desk ticketing system from scratchCreated sandbox environments in Microsoft AzureConfigured cloud-based firewalls (Network Security Groups)Setup and configured Active Directory and DNSManaged file shares and permissionsSkills Acquired:IT Support BasicsNetworking BasicsOperating Systems and Cloud Fundamentals