-Managing and spearheading the Walmart account by implementing just-in-time inventory process controls to reduce their dairy logistic costs -Monitor and track live inventory counts by setting up real-time dashboards using an in house-ERP system-Capturing ROI benefit percentages based on KPI metrics reporting-Drove cross-departmental meetings to ensure seamless rollouts for new product releases-Delivered exceptional customer experience by resolving issues in a timely manner

-Resolving account issues across multiple departments by scheduling and facilitating meetings -Enhanced the daily metrics by refocusing root cause analysis and tracking data trends-Utilizing data reporting to identify gaps for process improvements and identified need for senior data analyst to support multiple team reports-Resolving pricing and contract issues by ensuring data is correctly entered into SAP

-Communicating and coordinating automotive and industrial shipping parts with Supplier and customer-Driving customer satisfaction on multiple customer accounts by responding promptly to customer needs-Being a team player by assisting others through responding to questions in a timely manner-Manually checking annual inventory for inventory audits

-Performing needs analysis with customers to present optimal options for customer satisfaction-Building and retaining client relations through establishing good rapport-Expanding clientele through cold-calling-Utilizing proven closing techniques to meet and exceed sale goals

-Performing needs analysis with customers to present optimal options for customer satisfaction-Building and retaining client relations through establishing good rapport-Expanding clientele through cold-calling-Utilizing proven closing techniques to meet and exceed sale goals

-Trained office staff on how to convey value towards product value-Coordinated with web developers to bolster company website and social media platforms-Partnered with business owner to define strategy for identifying cost saving opportunities-Streamlined day to day operations to increase efficiency and productivity through process automation

-Coordinated with CEO to manage facility operations and projects-Provided daily status reports to managers to ensure target dates are met-Developed and implemented new organizational enhancements and inventory management system-Managed product logistics with vendors and ensured materials were ready for product runs-Coordinated with shipping and receiving regarding delivering finished product

Efficiently processed customer purchases and returns in a timely fashion. Skilled at upselling to customers and informing them on the benefits of holding a Banana Republic brand credit card. Provided expert customer service by helping customers find items, and providing relevant item suggestions. Responsible for maintaining store standards including nightly resetting of inventory. • Optimized customer experience by developing an inviting and pleasant shopping experience• Skilled at resolving customer complaints

Created marketing and promotional materials for department events. Called organizations considering participating in the school service learning project and created a database with the participants’ info. Collected follow up data up from volunteer organizations to improve program. Handled various office tasks such as answering the phone and assisting students in finding information about campus groups and organizations. • Created and managed service learning database which increased organization and efficiency• Increased the student participation by promoting involvement in clubs and organization

Hired for temp position and managed work team for optimal output and efficiency, and improved workflow by creating a system which eliminated many constraints. Trained new and existing workers being put on the project line. Monitored work output and established strict quality standards. Coordinated material and project logistics, maintained inventory standards and assured all projects were completed correctly and on time. Reported directly to CEO.• Supervised 6 direct reports and reported directly to CEO• Maintained strict zero error standards• Improved workflow by creating a system which eliminated many constraints