Erik Thurston Email & Phone Number

As a Technical Support Manager at WatchGuard Technologies for over nine years, I led a team of network security specialists who provided high-quality support and solutions to customers across the globe. I ensured that our service met the highest standards of customer satisfaction and quality, and that our technical support staff were well-trained, motivated, and empowered to grow and excel in their roles.With a Bachelor's degree in Network and Communications Management and over 19 years of experience in the field, I have developed strong skills and competencies in network security administration, troubleshooting, problem-solving, customer service, and team leadership. I am passionate about delivering innovative and effective solutions that enhance the security and performance of our customers' networks, and about creating a positive and collaborative work environment for my team. I am always eager to learn, collaborate, and contribute to the success of others and myself.

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  Devry University-Washington

  Network And Communications Management