Erik Weisel Email & Phone Number

With over thirteen years of experience in the telecommunications industry, I am a driven and versatile lead business operations analyst at AT&T. I have a passion for solving complex business problems with data and delivering innovative solutions that enhance customer satisfaction, operational efficiency, and revenue growth. I have a nano degree in data processing and a strong skill set in data validation, quality assurance, and extraction. I value teamwork, collaboration, and continuous learning, and I strive to contribute to AT&T's mission of connecting people with their world.In my current role, I am responsible for all aspects of the analysis and evaluation of internal or external customer business problems and the development of solutions. I retrieve and analyze data from various sources and formats, and translate it into actionable insights and recommendations. I also develop and deploy global tools and processes for provisioning, procurement, or network management, and ensure alignment with business objectives and stakeholder expectations. I manage all timelines and project plans from data gathering through implementation, and communicate effectively with cross-functional teams and senior leadership. I have successfully completed multiple projects that improved customer experience, reduced costs, and increased revenue.I am proficient in:* Power BI* Tableau* Excel* Project Management * Client Relations* AGILE* SQL

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  Udacity

  Data Processing And Data Processing Technology/Technician