Erika Adriano Email and Phone Number

- Responsible for running day-to-day office operations such as handling telephone system, fax incoming and outgoing transmissions - Accountable for scheduling appointments for five physicians: Consultations, Follow-ups, and Independent Medical Evaluations for law firms - Dealing with all requests from both physicians, patients and law firms in an efficient and courteous manner - Processed billing and payments through MSP and private billings - Properly sterilized medical equipment and examination rooms in accordance with infection control policies - Precisely scanning and linking clinical records to Electronic Medical Record of the patient - Arranging any necessary radiology appointments for patients with hospitals or other private clinics

- Accountable to answering incoming calls, greet the caller in a polite tone and provide assistance to the callers by responding to their requests or queries - Using several communication devices like telephone, computer switchboard, pagers etc. to establish communication between us and our clients - Proficient with triaging emergency calls following appropriate procedures - Perform certain clerical duties of record keeping, and accounts payable/receivable - Maintain secrecy in terms of confidential and sensitive matter of the clients

- Handled evening payroll, scheduling employees, inventory, and cash out - Organized merchandise and stock inventories - Coordinated with sales manager and ensured achievement on monthly and annual sales goals - Provided excellent customer service for clients and helped them by responding to their inquiries - Supervised activities concerning cashing in areas of purchasing, returns and exchanges

- Performed the tasks of answering calls and scheduling appointments - Managed and maintained cash transactions - Handled responsibilities of coordinating all the front desk activities of the salon - Performed all administrative and clerical tasks as required - Greeted customers in a warm and professional manner

- Provided excellent customer service for clients and helped them by responding to their inquiries - Processed customer transactions using point of sales (POS) system - Helped and trained new employees - Supervised activities concerning cashing in areas of purchasing, returns and exchanges

- Greeted customers daily offering assistance - Operated cash register, scanners and computer to itemize and total customer purchases