Erika Berry work email
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Erika Berry personal email
Erika Berry phone numbers
Highly personable customer service professional with over 10 years of experience in account management, claims and sales processing, and call center operations. I have a talent for identifying customer needs and presenting appropriate company products and services. Expertise in resolving escalated customer service issues. The ability to gain customer trust and provide exceptional customer service.
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Head Of Customer ServiceOsf St. Francis Medical Referral Center May 2020 - May 2022Peoria, Illinois, United States
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Customer Service RepresentativeUniversity Of Chicago Medicine Aug 2017 - May 2020Chicago, Illinois -
Help Desk SpecialistFrensenius Medical Care May 2015 - Aug 2017 -
Customer Service RepresentativeExpress Scripts Sep 2014 - Dec 2014Take inbound calls, placing mail orders to be sent to patient homes or to the Dr. office of their choice. Process insurance claims, and prior authorizations. -
Customer Service RepresentativeAsurion Sep 2011 - Nov 2012Nashville ,TnProcess insurance claims for T-Mobile customers who either lost or damaged phones and needed replacements. -
Technical Support AgentWildblue Communications Apr 2011 - Aug 2011Colorado Springs, Coloradotake incoming calls for customers needing technical support for their internet service. Troubleshoot, Take payments, resume/suspend services among many other duties.
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Customer Service RepresentativeAffina Jan 2010 - Oct 2010Peoria IlProvided step by step instructions to assist customers who needed help troubleshooting a variety of machinery we sold. I was also responsible for delivering custom letters, coupons, product return lables, owners manuals, and rebate checks. I would also send out replacement parts for products still under warranty. -
Lead Processing ClerkOsf St Francis Medical Jun 2007 - Nov 2009Peoria, Illinois AreaThe lead processing clerk accessions and processes all surgical and cytological specimens. We operate a data entry terminal in order to input records, verify and edit various patient and laboratory information. -
Account ManagerInsight Communications Aug 1999 - Mar 2004Peoria, Illinois Areahandled medium volume of incoming calls, covering limited range of customer services in a prompt and professional manner both in person and over the phone. answered questions regarding billing, services and products and features. correct errors on customer accounts . Prepare work orders for maintenance request, scheduled field visits and made sure appropriate follow up procedures were met. And resolved delinquent account balances
Erika Berry Skills
Erika Berry Education Details
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Criminal Justice And Corrections -
Bradley UniversityCriminal Justice -
Mt Pleasant High SchoolGeneral Studies/College Prep
Frequently Asked Questions about Erika Berry
What is Erika Berry's role at the current company?
Erika Berry's current role is Customer Service Representative at University of Chicago Medicine.
What is Erika Berry's email address?
Erika Berry's email address is er****@****als.edu
What is Erika Berry's direct phone number?
Erika Berry's direct phone number is +131277*****
What schools did Erika Berry attend?
Erika Berry attended Colorado Technical University, Bradley University, Mt Pleasant High School.
What skills is Erika Berry known for?
Erika Berry has skills like Customer Service, Microsoft Office, Powerpoint, Strategic Planning, Leadership, Training, Public Speaking, Nonprofits, Microsoft Word, Microsoft Excel, Research, Criminal Justice.
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Erika Berry
Compensation & Benefits With The Health And Hospital Corporation Of Marion CountyIndianapolis, In2gmail.com, hhcorp.org1 +131734XXXXX
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3yahoo.com, hotmail.com, gmail.com2 +148096XXXXX
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5pearsonsafety.com, cargill.com, fedex.com, yahoo.com, tds.net -
1comcast.net -
1wolverineworldwide.com
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