E-commerce

• Worked closely with clients to ensure 100% order fulfillment, maintain fill rate, and customer satisfaction.• Coordinated and managed inputs needed from both the clients and contractors, working closely with the client’s procurement team to address queries in regards to current and upcoming contracts. • Processed accurate and timely payroll of clinicians on contract. • Verified and posted open job orders from vendors by interpreting system-generated order notifications to determine which are valid for a new, open position that goes into the AMIE system.• Verified and confirmed candidate bill rates and assignment dates when candidates accept offers/assignments in order to finalize HP file and avoid billing issues.• Worked directly with Account Managers in resolving unbilled revenues (UBRs), to process and bill timecards. • Acted as a secondary point of contact for clients and vendors in the absence of Account Managers.

• Maintained the Computer Assisted Ordering (CAO) system with current, accurate data to ensure optimal order quantities are calculated necessary to sustain customer demands.• Use radio-frequency hand-held terminals to gather data necessary to update and adjust inventory.• Record and update Balance on Hand (BOH) data; maintains perpetual inventory and audits credits.• Perform daily inventory audit of items not-in-stock and overwrite items.• Evaluate stock levels of all CAO categories daily by physically reviewing the storage and display shelf locations, shippers and warehouse.• Interface with all levels of management and deals directly with commercial distributor/vendor stocking representatives on issues affecting CAO.• Led and monitored over 35,000 line items in grocery department directly correlated with sales.• Reconciled data such as invoices against statements for daily and promotional/seasonal deliveries. • Filled out forms, prepare sales and daily inventory reports, create memos, letters, financial and departmental statements and other documents using word processing, spreadsheets, databases, or presentation software.• Direct and indirect relationships with corporate and manufacturing industry, marketing and vendor representatives

• Exceptional customer service and work ethics.• Supported up-to-date store polies regarding payments, returns and exchanges. • Managed quality communication customer support, and product representation for each customer. • Daily cash handling. Controlled adequate cash supply in cash drawers in multiple checkout stations.• Assisted in markdown and promotional procedures • Processed merchandise returns and exchanges.