Establishes productive, professional relationships with key personnel in customer accounts. Coordinates the involvement of company personnel, including support, service, and management resources, in order to meet account performance objectives and customers’ expectations. Meets assigned targets for profitable sales volume and strategic objectives. Proactively leads a joint company strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones. Continually assesses, clarifies, and validates customer needs on an ongoing basis. Leads solution development efforts that best address customer needs, while coordinating the involvement of all necessary team members company personnel.