Erika Debonte Email & Phone Number

Boston, Massachusetts, United States

• Developed and managed a team supporting technical program management, product operations, engineering operations, mobile application creation, and release management, while actively serving on the Product Development.
• Led a cross-functional team of Product Managers, Engineers, Designers, and QA professionals to successfully deliver over 100 development projects, overseeing the delivery of key critical company initiatives and.
• Administered a release team, ensuring alpha and beta quality testing, internal approval, and maintenance of usage, monitoring, and crash report dashboards, resulting in the promotion of 20+ mobile releases across over.
• Oversaw and enhanced engineering quality strategy by managing the bug triage process, quality metrics, and actively hiring a QA team, reducing the open bug count in the Engineering backlog from 200+ across 8 teams to.
• Designed and implemented a comprehensive project planning process that organized development delivery dates, resolved open questions and misalignments across product and technical specifications, established a clear.
• Developed weekly and bi-weekly executive reporting dashboards for C-Suite to review trends across backlog health, delivery against commitments, capacity allocations, budget allocations, and roadmap status and SDLC.

• Developed, maintained, and updated integrated project delivery plans
• Maintained knowledge of current status, milestones, and key data for assigned programsand served as a conduit for information and updates on key issues and progress toProduct, Delivery Management & Engineering.
• Improved SDLC training and processes
• Served as scrum master and product owner across multiple development squads to maintain ceremonies, backlog and roadmap alignment

• Oversee day-to-day team operations and delegation of team responsibilities
• Train and motivate team members while monitoring performance
• Ensure company goals and objectives are met by team members
• Provide cross-organizational management and organization of multiple software development projects from initiation through delivery while maintaining focus on strategic goals and objectives
• Effective communication and reporting to senior management on engineering department activities, project initiatives and project management processes
• Provide day-to-day coordination for Scrum teams and scaled-agile practices

Greater Boston Area

• Provide cross-organizational management of software development projects from initiation through delivery while maintaining focus on strategic goals and objectives
• Ensure timely and high-quality of delivery by helping others estimate content and amount of work by asking questions, analyzing data, and challenging assumptions
• Provide day-to-day coordination for Scrum teams
• Plan staff resource allocation to different project components and manage time tracking to deliver projects on time and within budget
• Collaborate and liaise with a range of stakeholders, including engineering management, product teams, operational teams and third party vendors

Greater Boston Area

• Support internal users on EnerNOC’s EIS application by addressing platform issues, bugs, and questions
• Used SQL to retrieve and analyze data
• Worked with vendors and third party technologies to address needs and support internal software
• Designed standard meeting agendas and create new meeting structure for Application and Global Support
• Developed training strategy and training materials for internal users

• Subject matter expert on MEDITECH’s Patient Portal and Mobile Rounding applications
• Worked with programming and development teams in order to triage, investigate, and research features and bugs in applications
• Implemented and supported software for over 40 healthcare organizations while acting as the primary contact for clients
• Designed, maintained and trained on application documentation for internal and external users (on-site)
• Provided customer perspective regarding new features on product roadmap
• Corresponded with clients over the phone and through letter, fax and email

Rochester, New York Area

• Assisted faculty member’s crea—on of a virology safe lab using an algal virus model system
• Presented research at Rochester Academy of Science Fall Paper Session
• Wrote student‐faculty research grants
• Trained and mentored new research students