Erika Dixon Email & Phone Number

Camp Murray, Washington, United States

Camp Murray, Washington, United States

Washington, United States

Adjutant General Corps

Staunton, Va; Gadsden, Al; Ashland, Ne; Charlotte, Nc; Raeford, Nc; Olympia, Wa

PERSONNEL ACTION MANAGEMENT: Displayed administrative and organizational acumen in the preparation, processing, and filing of over 5,000 personnel actions requests. Assists, reviews, and advises military personnel on personnel actions including retirement, promotion board packets, assignment, enlisted evaluations, pay inquiries, enlisted promotions, award recommendations, and in and out processing for unit members and school attendees. INFORMATION SUPERVISION / RECORD MANAGEMENT: Applies knowledge of provisions and limitations of Freedom of Information and Privacy acts. Prepares and maintains current and accurate records on multiple automated data processing systems. Reviewed and analyzed with vigilant scrutiny over 1,000 promotion packets, school request packets, award recommendations, and enlisted evaluation reports for spelling, grammar, active versus passive voice, incomplete information, and content errors and provided corrections to successfully submit all documents for approval. Implemented, educated, and assisted Commissioned Officers and Non-Commissioned Officers (NCO) on standardized methods for successful Army document submission. ADMINISTRATIVE SUPPORT: Develops innovative solutions for Service Members and their families’ issues by researching Army publications and other appropriate guidelines for applicable options. Informs and advises supervisors and Command Teams on researched human resource issues with viable solutions. Prepares reports on staffing levels and status of personnel. Generates various types of correspondence and forms in draft and final copy. Provided technical guidance, mentorship, and training to 5 subordinates over the course of 3 years. COORDINATE EVENTS AND CEREMONIES: Planned, coordinated, and conducted over 40 presentations and public speaking engagements with visual and audio capabilities for assigned organizational leaders and service members.

Camp Ashland, Nebraska

Expected Commission Date: April 20, 2019

Raleigh, North Carolina

Fort Bragg, North Carolina

Harrisonburg, Virginia

Lincoln, Nebraska

EVENT PLANNING AND COORDINATION: Planned, coordinated, and executed over 150 recruiting events throughout the state generating 73 enlistments and over 1,200 leads. Communicated effectively with 36 Recruiters and various unit Commanders to organize hundreds of personnel and over 20 military vehicles at over 150 recruiting and community events.DATA COLLECTION AND ANALYSIS: Piloted timely research and collected verifiable quantitative data by comparing the number of leads received to the amount of resources spent as well as conducted qualitative research with unit members that participated in the event to understand thoughts and feelings on planning, execution, culture, and experience. Advise the Command staff in the decision-making process regarding future events which is expected to save the organization approximately $25,000 in FY19. Improved the number of target market engagements by 236% through developing and implementing a strategic marketing plan that incorporated a multifaceted approach with events, digital media, graphic design, corporate and non-profit partnerships, and social media efforts.CONTRACTING MANAGEMENT: Communicated and negotiated with numerous commercial vendors, 2 educational organizations, 2 professional associations, and the Government Purchasing Office to generate, review, submit, receive approval for 3 contract proposals, several purchase requests, and 2 purchasing requisitions equating to over $100,000 worth of inventory and services that increased the reach of the Nebraska Army National Guard with the target demographic.

Lincoln, Nebraska

Athens, Georgia

RECORD / DATA MANAGEMENT: Demonstrated administrative expertise in the processing, filing, and maintaining approximately 10,000 Member profiles in a data management system to include name, payment information, address, financial record, contact information, level of membership purchased, personal training and body fat analysis schedule, and a record of correspondence. Communicated directly with customers as the primary point of contact to resolve member issues and explored available options to stay within the limits of their contractual agreement while simultaneously addressing their issues to the best of my abilities. METHODS AND PRACTICES: Identified and tactfully informed members of upcoming credit card expiration dates, past due payments, and upcoming agreement expiration dates according to the organization’s protocol. Assisted clients by generating viable options and advising on the best courses of action in regards to their accounts for over 600 individual cases. Managed the training and conduct of approximately 20 front desk employees in regards to customer service, database configuration and manipulation, knowledge of company policies and procedures, how to work with disgruntled clients, and proper phone etiquette.

Overseas

METHODS, PRACTICES AND PROTOCOLS: Utilized and implemented current information gathered from the State Department, Defense Department, and other historical/traditional guidance to determine DV/VIP (Distinguished Visitor / Very Important Person) Codes and ensured proper order of precedence at 83 protocol visits. Coordinated special visits to 5 locations across 3 countries for 36 General Officers, 3 foreign national executive members, 3 Senators, 5 legislative staff delegations, 5 separate visits from the Department of Defense Inspector General and audit teams, 7 executive cabinet members, and 20 senior/key leaders. Implemented techniques from “Do It Right Protocol Training” to advise and guide the Commander and ensure the organization and mission was seen in the best possible light. PRIORITIZING AND INTEGRATING ACTIONS AND FUNCTIONS: Provided direct support to the Commander and Deputy Commanders by handling all aspects of visits, conferences, tours, and social functions from notification, to planning, to execution, to completion and evaluation. Managed, instructed, and empowered a 4 man team on visitation days to ensure all plans for visits were effectively executed with minimal interruptions and efficient adjustments made to improve the quality of the visits.PROFESSIONAL COMMUNICATION: Maintained continual communication and relationship growth with all military headquarters in the local area, and various military headquarters and government offices in the United States. Maintained the Commander and Deputy Commanders’ calendars with strict attention to detail by scheduling over 100 meetings and phone calls, and 15 sets of travel plans with Headquarters in Fort Campbell, high profile General Officers, Senators, Congressmen, and foreign nationals.

Harrisonburg, Va

• Conducted day-to-day operations with a FCS Division 1 varsity sports team during practices and games.• Maintained efficient computerized and physical organizational systems for order forms, paper work, clothing and equipment.• Carried out assigned duties at workouts and practices including setting up different drills and fixing broken equipment efficiently.• Assisted with home games and travel to away games including packing traveling truck, setting up and tearing down game day items, charting defensive plays, and maintaining the cleanliness of the defensive bench.• Mentored six new staff members in performing essential job duties including inventory, practice routines, pre-game set up, and post-game cleanup.

Harrisonburg, Va

• Planned and organized unofficial visits with potential recruits including stadium visits, sit down time with professors and tutors, promotion of academic services, and campus tours, achieving buy in with prospective students and their families.• Identified matches between college mentors and high school football recruits, developing knowledge of the personalities, interests, and athletic backgrounds of recruits for effective relationship building. • Developed creative and informative 15 page packets for potential recruits and their families, coaches, and team staff regarding information about the football program, coach backgrounds, university achievements, and player accomplishments. • Organized and marketed Mickey Matthews 2013 Football Individual, Team, and 7-on-7 Championship Camps.

Winchester, Va

• Planned, organized, and marketed Division I college-level football games and basketball tournaments. • Performed grassroots research and marketing to identify companies interested in promoting the game in exchange for exposure to potential consumers. • Researched bye week game schedules for National Division I universities and formulated marketing strategies, effectively convincing athletic department coaches and directors to participate in non-conference games.• Initiated, developed, and maintained personalized relationships with clients, identifying points of contact, addresses, phone numbers, and information about companies and programs. • Developed familiarity with currently written contracts by understanding the content and terminology.

Master Of Science (M.S.), Sports Administration

Bachelor’S Degree, Sports And Recreation Management

Advanced Diploma

Activities and Societies: Varsity Girls' Soccer, Varsity Volleyball, Manager of Varsity Football, Manager of Varsity wrestling, Biology.