Erika Dragoo Email and Phone Number

• Provide opportunities for 100,000+ students enrolled in Connections Academy, Pearson Online Academy, and partner schools globally to develop important social, emotional, and cognitive skills by bringing them together in a safe, virtual environment that fosters growth and encourages a strong sense of community and appreciation for individual differences.• Conduct annual Quality Assurance and User Experience Testing to ensure an excellent customer experience with the Learning Management System, Pearson Online Classroom.• Serve as coordinator of the following virtual clubs: Writers' Oasis (grades 6-12), Global Trek (grades 6-12), and Kindness Club (grades K-5). This includes designing a course for each club, creating flyers, sending weekly WebMail reminders, responding to student and parent questions via WebMail, hosting weekly LiveLessons (club meetings), editing and sharing recordings of LiveLessons, maintaining student data, updating the Learning Management System and Message Board System, and coordinating guest speakers.• Manage "The Monitor", a blog for Connections and Pearson Online Academy students, their families, and teachers. • Serve as co-coordinator and co-host of a Global Quiz Bowl Tournament from October thru May of each school year.• Organize and host Talent Shows each semester for students in Elementary, Middle, and High School.• Design and host the following Pop-Ups during the school year: What's Cooking? Series, Elementary Storytelling Series, Elementary Snack & Chat Series, Dino Discovery, Hispanic Heritage Celebration, and Costumes & Cosplay.• Collaborate with my team to plan, design and host virtual Summer Camp sessions from June thru August of each year. This contributes towards helping students remain intellectually engaged, build self-esteem, nurture healthy friendships, and develop lifelong skills during their summer breaks from the academic school year.• Plan, design and host Back-to-School Pep Rallies with colleagues.

• Designed and created curriculum and instructional materials in collaboration with the administration team for the World Languages Time to Talk program.• Designed and produced a series of animated tutorial videos and instructional guides for staff, as well as New Hire Training materials, presentations, and documents.• Managed program operations of 13 virtual classrooms with a team of 37 educators to ensure an excellent client experience for more than 100,000 students enrolled in Pearson Virtual Schools.• Completed weekly scheduling, payroll, observations, evaluations, and biweekly touch-base meetings with a team of 8-9 educators.• Interviewed, onboarded, trained, and mentored new hires.• Organized and conducted monthly Team Building meetings.• Translated informational and promotional documents from English to Spanish.

• Created an individualized and safe learning environment to teach Spanish lessons via the Adobe Connect Online LiveLesson® Classroom for students enrolled in Online & Blended Learning by Pearson.• Provided grades and feedback based on student progress and performance. • Provided technical assistance and support to learners accessing virtual classrooms.• Ensured an excellent customer service experience for students and their families.• Initiated cloud migration of daily student log files, along with other work-related resources from the standard notebook and pen/pencil system.

• Integrated the use of e-learning to enhance the existing foreign language curriculum.• Created and managed the school's first ever Terracycle Upcycling "green initiative" program.• Prepared and executed engaging lesson plans for 120+ students each semester.• Cultivated a pleasant and safe learning environment.• Maintained data on student attendance and performance.• Communicated effectively with students, parents, teachers, and administrators.

• Utilized the most current evaluation tools and clinical standards in determining the appropriate treatment for each child. • Communicated with parents/guardians and caretakers to determine the family’s goals and priorities. • Found and applied solutions to help maximize independence and increase participation in daily activities, including self-care, learning and play.

• Worked closely with the professor on curriculum-planning.• Provided three one-hour sessions of academic support to undergraduate students each week.• Reinforced the knowledge and skills required by the class.