Erika Dunham,Mba,Msis possesses expertise in dameware, active directory, salesforce.com, bmc remedy ticketing system, microsoft office and 6 more skills. Colleagues describe her as "Erika was one of my favorite team leads to work with on the Ann Taylor project at HCL. She is very knowledgeable and has always been a great help to me. Erika has great leadership and interpersonal skills; always willing to advocate for others; and most of all, she leads by example. The one thing I admire about Erika is that she is an excellent communicator and is always willing to listen to others, and that goes a long way. It was a pleasure working with you. Hopefully, we will have to opportunity working together again in the near future..." and "I have worked with Erika for two years where she has reported directly to me and I have found Erika to be completely competent, trustworthy and very detail oriented. She is quick to learn and integrate and document new processes. As a lead she performs very well and is organized and thoughtful as she motivates and leads her team to grow and strengthen in their competencies. I highly recommend Erika."