Erika Eom Email & Phone Number

Los Angeles, California, United States

• Customized and implemented an ERP system, significantly improving business process efficiency and data management capabilities.• Automated key business processes, reducing processing times and minimizing errors through strategic development initiatives.• Developed a comprehensive inventory management application, minimizing loss and ensuring accuracy in customer deliveries.• Integrated automated label printing within the ERP system and developed inventory management mobile apps, enhancing operational efficiency.• Utilized Python for the automation of repetitive tasks, increasing productivity and operational efficiency.

Pasadena, California, United States

• Spearheaded the development of a comprehensive software package, improving patient and treatment management, insurance billing, and report generation, utilizing PowerBuilder, MS Access, and MS SQL.• Enhanced software functionality with API integrations, including E-Prescription and E-claims processing, boosting operational efficiency.• Innovated a customizable form builder with e-sign capabilities, significantly advancing the transition to paperless operations.• Architected a CRM system from the ground up, streamlining the customer lifecycle from order to follow-up.• Led data conversion and system integration projects, ensuring seamless migrations and system compatibility.• Developed a centralized file management system for diverse document types, enhancing organizational efficiency.• Pioneered a mobile app to facilitate efficient Q&A interactions, employing Cassandra NoSQL for backend operations.• Designed and implemented a cloud-based backup solution, safeguarding critical customer data.