• Partnered with 5 Senior Sales Executives to support client success• Managed account portfolios of over 450 accounts, including quoting, contract renewal, delivery of services, totaling annual revenue of over $6 million • Strategized with Senior Sales Executives on account penetration and development• Annually coordinated over 100 custom training and consulting events globally•Created and implemented processes on the client engagement team to increase productivity and elevate the customer experience• Certified trainer in Crucial Conversations

• Managed all customer service requests for over 2,000 clients • Created business entities in all 50 states by filing state and federal specific documents • Promoted within 3 months of hire date• Highest rated paralegal at Veil Legal based on client satisfaction surveys• In my first month of work, I created 350 business entities and broke the previous record of 250 business entities created in a single month

• Promoted twice during my employment • Deescalated high tension situations daily • Created and carried out master treatment plans for clients• Trained and supervised other youth counselors • Planned and implemented activities for at risk youth• Transported clients to various appointments and activities

• Promoted from Enumerator to Crew Leader Assistant• Persuaded residents to give their personal information by informing them about the census procedures and ensuring confidentiality• Exhibited physical endurance through the manual collection of data

• Instructed first to twelfth grade students in math, reading, and writing• Managed a teaching floor of fifteen teachers and twenty students • Prepared lesson plans to meet individual student’s needs • Worked in a one-on-one setting with students• Taught SAT Prep to college bound seniors

• Assessed customer needs over the phone • Managed all phone communications for two companies• Created an effective filing system for invoices• Operated a circuit board telephone system

• Entertained Disney patrons in various roles• Performed as Disney characters in parades throughout all parks• Employed as part of the Disney College Program• Worked various shifts on a rotating schedule