Erika Formosa Email & Phone Number

Key Responsibilities:- Supporting the AML Manager on the day to day operational and strategical matters;-Contributing to the development and growth of the AML/CFT Unit;- Assisting and where necessary, spearheading initiatives and projects interrelated to the evolvement of the AML Unit;- Managing the AML Executives/Officers’ tasks and performance;- Leading and supervising the AML Executives/Officers with AML/CFT compliance examinations conducted on Gaming… Show more Key Responsibilities:- Supporting the AML Manager on the day to day operational and strategical matters;-Contributing to the development and growth of the AML/CFT Unit;- Assisting and where necessary, spearheading initiatives and projects interrelated to the evolvement of the AML Unit;- Managing the AML Executives/Officers’ tasks and performance;- Leading and supervising the AML Executives/Officers with AML/CFT compliance examinations conducted on Gaming Licensees, independently or jointly with the FIAU;- Drafting, reviewing and signing detailed reports of the findings identified during AML/CFT examinations in a timely manner;- Presenting the findings together with supporting evidence to the relevant administrative and/or judicial bodies;- Liaising with local authorities and stakeholders on AML matters and queries;- Attending and representing the MGA in meetings and conferences both local and abroad, when necessary; and- Performing any other duties and responsibilities that may be assigned from time to time. Show less

Malta

Key Responsibilities:- Acting as a constant point of reference for any queries or escalations by any team in Player Sustainability and Malta Operations in general.- Taking up the role of a leader when the Team Manager is not present, namely around monitoring of daily tasks, scheduling, decision making etc. (Took up role of Interim Manager on many occasions over the few months while the manager role was being backfilled) - Supporting management with developing the… Show more Key Responsibilities:- Acting as a constant point of reference for any queries or escalations by any team in Player Sustainability and Malta Operations in general.- Taking up the role of a leader when the Team Manager is not present, namely around monitoring of daily tasks, scheduling, decision making etc. (Took up role of Interim Manager on many occasions over the few months while the manager role was being backfilled) - Supporting management with developing the knowledge and performance of team members.- Conducting regular quality checks and providing constructive feedback to team members.- Being responsible for arranging/conducting training for new starters and other team members requiring performance improvement and upskilling. - Providing shadowing and training sessions for other departments.- Continuously searching for ways to improve ways of working / operational efficiency as well as spearheading projects the emerge. - Ensuring any procedural changes or new tasks are onboarded and communicated – conducting training sessions and procedural updates if necessary.- Building strong relationships with external stakeholders, especially senior analysts in other Player Sustainability teams and relevant CS teams.- Working closely with the MLRO to ensure the operational staff are well trained and informed of any changes/updates to processes and procedures.- Constantly embracing the team objectives and working on personalized goals on a quarterly basis.- Performing ad-hoc tasks as required by management. Show less

Sliema, Malta

Key Job Responsibilities:- Preparing AML reports as requested by the MLRO in accordance with KPIs- Evaluating the risks posed by certain clients and follow escalation processes- Providing direction and guidance to Kindred Group's employees on remediation action for high- risk accounts- Ensuring timely, efficient reporting of suspicious transactions to relevant authorities on behalf of the MLRO- Ensuring that suspicious transaction reporting (STR) is sent within the 5-day… Show more Key Job Responsibilities:- Preparing AML reports as requested by the MLRO in accordance with KPIs- Evaluating the risks posed by certain clients and follow escalation processes- Providing direction and guidance to Kindred Group's employees on remediation action for high- risk accounts- Ensuring timely, efficient reporting of suspicious transactions to relevant authorities on behalf of the MLRO- Ensuring that suspicious transaction reporting (STR) is sent within the 5-day period from termination of investigation- Maintaining records including Know Your Customer (KYC) documentation to enable court or police closed accounts to be recovered easily- Executing instructions received from the MLRO, legal counsel and Head of Player Sustainability- Keeping up to date with money laundering and terrorist financing issues, including policies, regulations, industry best practice, criminal typologies and developing trends- Implementing changes to the sanctions list and any other changes from authorities such as the Financial Intelligence Units (FIUs)- Conducting due diligence on Kindred Group's business partners, such as payment service providers and affiliates- Being aware of the geographical risks of each country to inform, detect and action as required- Assisting in the ongoing tuning of our money laundering framework, including monitoring, detection, investigation and the client identification (KYC) process Show less

Malta

Key Job Responsibilities:- Monitor transactions and activity across all Paddy Power Betfair channels to assess the risk of fraud and bonus abuse and act when fraud is discovered to prevent further losses.- Undertake in-depth transactional and behavioral reviews to form a full customer risk assessment.- Apply procedures to identify suspect behavior and continually improve these procedures to reduce the risk of fraud.- Be involved in the identification of suspicious activity using… Show more Key Job Responsibilities:- Monitor transactions and activity across all Paddy Power Betfair channels to assess the risk of fraud and bonus abuse and act when fraud is discovered to prevent further losses.- Undertake in-depth transactional and behavioral reviews to form a full customer risk assessment.- Apply procedures to identify suspect behavior and continually improve these procedures to reduce the risk of fraud.- Be involved in the identification of suspicious activity using various fraud detection systems and referrals from customers, colleagues and external organisations.- Utilize 3rd party services to improve fraud detection rates.- Reply to bank requests for information to maximize the number of chargebacks which can be successfully reversed.- Be responsible for investigating and responding to member complaints submitted to the regulator and IBAS.- Report on fraud statistics and share fraud trends to improve team knowledge and detection rates.- Work closely with internal stakeholders such as Responsible Gaming, Customer Support, & Payments to ensure that while fraud risks are managed effectively, there is minimal friction to our customers.Further Contributions:- I have worked with the Fraud Operations Manager and Fraud Project Lead to create a Gamification Scheme for the Fraud Operations Analysts.- I have created and implemented a Fraud and AML Career Development Plan within the department at PPB in order to support internal growth as well as offer opportunities for further upskilling of employees.- I have also been involved in some Fraud training by working with the Chargebacks Analyst to create a Masterclass regarding specific Fraud trends, as well as training the Customer Support Fraud Product Specialists on Account Takeover related tasks. - Additionally, I am always eager to take on new projects and support in adhoc tasks beyond my BAU tasklist in order to support my colleagues and aid in the development of the Fraud and AML team at PPB. Show less

Malta

Key Job Responsibilities:- Creating concise, eye-catching, and innovative headlines and body content.- Researching and organizing facts and sources.- Consistently brainstorming and collaborating with team for new ideas and strategies.- Researching markets and industries to compare and create content that is innovative and original.- Ability to write about a wide variety of topics for multiple platforms.

Pembroke, Malta

Key Responsibilities:- Plan, prepare, and teach well developed lessons to inspire and educate students.- Ensure lessons are in line with planning and their respective objectives, and that segments of lessons are shared with students, as appropriate.- Effectively and appropriately differentiate instruction and delivery so as to meet all students’ learning styles and learning abilities.- Select and appropriate course material to suit the audience of learners.- Help pupils… Show more Key Responsibilities:- Plan, prepare, and teach well developed lessons to inspire and educate students.- Ensure lessons are in line with planning and their respective objectives, and that segments of lessons are shared with students, as appropriate.- Effectively and appropriately differentiate instruction and delivery so as to meet all students’ learning styles and learning abilities.- Select and appropriate course material to suit the audience of learners.- Help pupils improve their listening, speaking, reading and writing skills through both individual and group sessions.- Check and asses students' class and homework in such a way that encourages improvement.- Assess, track, and provide relevant and timely feedback on achievement (performance and growth) and developmental needs to students.- Utilize learning spaces and tools effectively (i.e., white boards, DVD rooms, pool, notice boards).- Attend academic, departmental, and school meetings when required, specifically mandatory CPD sessions. Show less

Advanced Certificate In Anti-Money Laundering, Anti-Money Laundering, Distinction

Advanced Certificate in Anti-Money Laundering, ongoing CPD webinars, conferences and on-going learning articles as an ICA student member.

Bachelor Of Arts In English (Honours) With Psychology, Second Upper (Honours)

Bachelor Of Arts - Ba, English Language And Literature, General

Erasmus

Education record