Erika G. Email and Phone Number

Success Coaches provide comprehensive case management with a focus on retention and graduation. We work with students to remove barriers to personal, professional, and academic success.

Created Success Planning Questionnaire to build rapport and facilitate conversations with students around educational, career, and transfer goal setting; while assessing any barriers to academic success and creating interventions and strategies to address those barriers Recruited students at various Student Life and district wide events Built rapport and maintained positive relationships with Austin Community College faculty, staff, and Student Life team in order to provide a warm hand off or solid referral to students Remained knowledgeable of Austin Community College resources and community resources in order to better serve and support students

Taught job readiness groups at local high schoolsWorked with the re-entry youth and adult populations to ensure career and academic goals were met Assisted college bound participants with career exploration, FASFA applications, and enrollment steps for Austin Community College Maintained knowledge of Workforce Solutions’ in-demand occupations list Developed and improved the job readiness program for youth under the Workforce Investment Act. Established relationships with local employers. Placed youth in internships throughout south and east Austin and placed youth in jobs. Exceeded targets. Facilitated social adjustment and job readiness classes, provided case management, provide on the job training, and assisted adults with disabilities with obtaining permanent employment

Developed the HEB Training Program. Trained adults with disabilities to ensure that program goals and objectives were met. Maintained documentation to ensure compliance with referral, accreditation, and regulatory agencies. Abided by the policy and procedures of the Texas Department of Assistive and Rehabilitative Services worked collaboratively with DARS staff.

Directed, supervised, and coordinated the training of up to 30 opportunity youth. Restructured and improved the entire training process for a more efficient and effective program.