Erika Hammerly Email and Phone Number

Manage team of 2-3 project managers Manage website development from start to launch for 15-20 new projects with 6 week turnaround timeframes Ensure our clients have a great customer experience from signing the contract to launching the site while hitting the necessary milestones Communicate with clients via email, phone, in-person to gather ideas & help implement what the client is asking for On board and train clients with personalized trainings via zoom and in-person Website optimization for clients including SEO enhancements, blogging, CRM, email marketing campaigns, basic code changes Test our system for bugs, create error reports Manage team of 5-6 blog writers Sales demonstrations to potential customers, in person and zoom Manage 300 existing clients in addition to the new projects Maintain QuickBooks and financial records for owner Accounts payables Accounts receivables, maintain recurring monthly payments on 500 clients; ensure non-recurring revenue is received on time Customer service; manager of support box. Filter all support emails that come through. Basic website coding, html. Self taught, always willing to learn as much as possible. Started as accounting, advanced to project manager, advanced to lead project manager HR when needed - Interview and Hire employees

Accounting -- receivables and payable Client ManagementCoordinator of meetings, events, and basic office items

• Account manager for over 1000 students per year• Coordinate admissions process for international students at five colleges• Maintained $200k budget for the 2016-2017 school year and $300K budget for 2017-2018.• Coordinate scholarships for students based on need/merit• 'Live chat' Manager - answered 30-40 IM's daily • Arrange domestic and international travel arrangements, including booking airfare, hotel and transportation for incoming students • Screen applicant resumes and coordinated both phone and in-person interviews for admission officer positions interviews. • Over-all office management

• Account Manager for 300-500 student per semester• Accounts Receivable – always hit goal• Assisted applicants/students to make an informed tuition investment decision and assisting through the financial aid application • Counseled students on financial aid and course load• Organize events on campus for current and new students • VA Work Study Manager; Managed two VA work-studies

• PT Marketing Coordinator for two years Event planning, HerWorld, 9Health Fair• Administrative Assistant for one year Assisted admissions and their processes Overall officer management