Erika Kumar Email & Phone Number

Altamonte Springs, Florida, United States

• Respond to inquiries regarding the property on time. • Process all rentals and buyers’ applications.• Ensure submeters are read and charged appropriately. • Ensure parking spaces are assigned with valid documentation.• Ensure all required documents are collected and secured.• Ensure the property is maintained and clean. Pressure wash if necessary.• Process all invoices for payment on time.• Ensure all vendors' insurance is current before working on site.• Inspect the entire property, send out violations, and follow up.• Maintain staff morals.• Ensure the office is sanitized after any or every visit.• Respond to all phone calls or messages promptly.• Answer all emergency calls and follow up with responsible parties.• Supervise all projects on site.• Prepare all documents for board meetings, and mail them out on time. • Prepare a document for every incident with a timeline for each one.• Ensure all vendors on-site complete each job satisfactorily.• Renew commercial leases, make sure all restaurants have oil storage containers, ensure all insurance is up to date, and send out renewals send out on time. Rent payments are made, send out necessary notices including renewals, etc.

Florida, United States

• Respond to inquiries regarding services, amenities, and policies• Coordinate with office staff: resolve guest issues as well as problems among staff• Interview and hire applicants for hotel staff positions; train hotel staff; observe and evaluate staff performance• Assign duties and schedule shifts for employees• Oversee all new home constructions, inspections, and handovers.• Develop and implement policies and procedures to ensure that the facility operates smoothly• Ensure that all homes utilities and mortgages are paid on a time• Participate in financial activities and monitor the facility’s revenue, including setting room rates, establishing budgets, and allocating funds to departments• Procure supplies and obtain outside services as necessary, including deliveries, laundry, maintenance, and trash collection• Collect payments; maintain data about all funds and expenditures• Prepare monthly statements for each homeowner and variance reports.• Prepare all contracts and invoices for all vendors.• Arrange telephone and mail services for guests and owners.• Provide concierge services for guests regarding dining locations and entertainment venues• Carry out or delegate marketing and public relations activities• Meet with clients to book and plan on how to establish an increase in income.• Read submeters and send reading for payments.• Process applications for renters and new buyers.

California/Florida

• Ensure all properties maintain at least budgeted levels of occupancy.• Supervise and oversee all property personnel, including hiring, training, performance, reviews, promotion, and termination of such personnel.• Lead managers in large project work; maintain a high standard of upkeeping of the properties.• Create an annual community budget and ensure managers maintain monthly expenses within budget.• Work close with Managers to keep delinquency at the minimum or zero.• Scheduling and coordinating with the manager’s weekly meetings, appointments, or any other inquiries or concerns.• Provide a superior level of customer service to all employees and customers.• Develop rent structures and lease renewal strategies for all properties.• Analysis of property performance and comprehensive marketing and leasing plans, ensuring properties meet leasing goals, etc.• Ensure all permits are current for all properties• Ensure managers prepare monthly variance reports with explanations for owners on time.• Coordinate all evictions with managers and Attorneys or go to court if necessary.• Oversee rehabs of units.• Monthly property inspections and make any improvements if necessary and report to owners.• Ensure all managers send all reports to the corporate office on time.• Ensure all managers do monthly risk management training with all staff.• Annual reviews for all staff.

Greater Los Angeles Area

Assistant Regional Manager, Manufacture homes as HOA,,Commercial retail Manager for shopping center and Student Housing • Ensure all properties maintain at least budgeted levels of occupancy.• Supervise and oversee all property personnel, to include hiring, training, performance, reviews, promotion and termination of such personnel.• Lead managers in large project work; maintain a high standard of up keeping of the properties.• Create annual community budget and ensure managers maintain monthly expenses within budget.• Work close with Managers to keep delinquency at the minimum or zero.• Provide superior level of customer service to all employee and customers.• Develop rent structures and lease renewal strategies for all properties.• Analysis of property performance and comprehensive marketing and leasing plans, ensure properties meet leasing goals etc.• Ensure managers prepare monthly variance report with explanations for owners on time.• Oversee rehabs of units.• Meet with Owners and Asset Managers on a monthly basis discussing any or all improvements and concerns.• Monthly property inspections, make any improvements if necessary and report to owners.• Ensure all managers send all reports to the corporate office on time.• Ensure all managers do monthly risk management training with all staff.• Annual reviews for all staff.• Work closely with vendors for the shopping center, ensure all restaurants dispose oil and garbage correctly, ensure all lease holders follow lease agreements, etc. • Ensure all restaurants disposal their cooking oil and garbage correctly.• Ensure all stores keep their areas clean, back and front of the stores.• Ensure all lease are honored because all are different,

Anaheim California

• Hire and supervise all staff.• Over see all income and expense.• Make sure the operations runs smoothly.• Process payroll and purchasing all supplies.• Manager on Duty while working on my shift.• Coordinate with the sales team, reservation desk, and concierge, restaurant, housekeeping and parking departments to ensure guest satisfaction.• Perform all daily schedules, reprimand and training all staff.• Handle cash, bank counts, make change and balance every assigned house bank to every staff.

Miami/Fort Lauderdale Area

Process all crew members’ immigration documents before embark or disembark any vessel and on US land. Some ships has 900 to 1500 crew members on one vessel. • Schedule crew-member for vacations, assigned accommodations, request for transfers, early vacation etc.