I'm passionated about fraud prevention and investigations, moved by challenges, business healthiness and always data driven. Knowledge in preventing fraud within multiple layers: transactions, documents, behavior, onboarding and also managed chargebacks and disputes.My favorite part of the job is creating rules and decision matrix based on numbers and reports, achieving quick and assertive results.Nothing is more satisfying to me than decreasing fraud rates while improving authorization and conversion rates, balance is everything! It is a big challenge, but using the right numbers, tools and acting strategically, it is possible!
-
Optimization ManagerAdyenState Of São Paulo, Brazil -
Fraud Prevention SpecialistAdyen Oct 2022 - Present- Risk Management; - Risk strategy development for multiple industries;- Analysing fraud trends and behavior;- Risk profiles maintenance;- Rules development;- Card scheme programs thresholds monitoring;- Antifraud sales pitch;- Fraud Attacks contention;- 3D Secure setup and routing logic based on business model and risk assessment;- Measuring and improving performance;
-
Fraud Prevention SpecialistNubank May 2022 - Oct 2022NuPay for Business- Processes updates;- Numbers control using Looker Studio;- Implementing and automatizing AppSheet as our main tool;- Metrics and KPIs monitoring;- Performance Results;- Roadmap alignment with product team; - Prospecting bureau providers;- Meeting with merchants to notify about fraud patterns and suggest how to avoid these behaviors using rules and third-party providers. - Review deny list rules;- Evaluate new merchants risks regarding: fraud, reputation and intern politics; - Benchmarking;- Writing queries;- Alerts; -
Fraud Prevention Senior AnalystNubank Mar 2022 - May 2022NuPay for Business- Analysing Pix Infractions;- Review and study BACEN's regulatory manual regarding Pix Arrangement;- Writing queries;
-
Risk Monitoring Senior AnalystStone Oct 2021 - Mar 2022Pagar.me- Monitoring suspicious merchants and transactions triggered on alerts;- Identifying fraud pattern;- notify the fraud behavior to the merchant and also suggest features to prevent it.- mainly the merchants were small and medium businesses -
Fraud Prevention Senior AnalystLoggi Mar 2021 - Oct 2021São Paulo, Brasil- Team leading; - Interviews and hiring;- Metrics and KPIs monitoring;- Performance Results;- Monthly reports;- Roadmap alignment with product team; - Prospecting, negociating and implementing antifraud providers;- Antifraud monitoring;- Chargeback and Disputes monitoring;- Rules performance;- Data Analytics;Highlights- Significant decrease in fraud and chargebacks rates;- Increased authorization rate; -
Fraud Prevention Analyst IiLoggi Sep 2020 - Mar 2021- Team creation;- Transactions and users monitoring;- Acquirer antifraud implementation;- Monitoring rules performance;- Managing onboarding tool;Highlights - Leaving a Card Scheme Monitoring Program in record time(3 months);
-
Finance Analyst IiLoggi Nov 2019 - Sep 2020Receivables Team:- Automated collection;- Monthly billing;- Monthly reports;- Team trainning;- Results and KPIs monitoring;- Focal point;
-
Finance Analyst ILoggi Apr 2018 - Nov 2019Receivables team:- Bank Reconciliation;- Credit Analyses;- Unpaid invoices collection;
-
Aml - Compliance Agent IiSumup Apr 2017 - Mar 2018Global Team focused on anti money laundering and terrorism financing. - KYC;- Documentoscopy;- Weekly global meetings; - PEP and PEP Relative checks;- Reporting suspicious money laundering transactions to COAF;- Analysing accounts from Brazil, Chile and Europe, according to each regulatory politcs. -
Jec/Procon AgentSumup Aug 2016 - Apr 2017São Paulo E Região, BrasilMy first position at SumUp was customer experience agent, I really apreciated and learned plenty about company's process and tools, because of this, I was offered a position as JEC/Procon agent, helping with the facts for sues defenses, also proposing agreements and following up the sue until its conclusion.
-
Senior AgentPaypal Oct 2014 - Apr 2016I was hired by Sitel to work with PayPal Product. This was my first job and I had the opportunity to be introduced to payments environment and also to fraud prevention, by analyzing low risk transactions. As a senior agent my main job was to support the customer experience agents:- solving critical problems;- answering doubts;- communicating updates;- risk review- low risk transactions refused by antifraud could be reviewed by the senior agent to decide trust the user or not temporarily;
Erika Lima Skills
Erika Lima Education Details
-
Data Analytics -
Ipt-P English
Frequently Asked Questions about Erika Lima
What company does Erika Lima work for?
Erika Lima works for Adyen
What is Erika Lima's role at the current company?
Erika Lima's current role is Optimization Manager.
What schools did Erika Lima attend?
Erika Lima attended Impacta Tecnologia, Cultura Inglesa, Estácio.
What skills is Erika Lima known for?
Erika Lima has skills like Contas A Receber, Faturamento, Microsoft Word, Gateways De Pagamento, Microsoft Excel, Chargeback, Documentoscopia, Grafoscopia.
Who are Erika Lima's colleagues?
Erika Lima's colleagues are Călin B., Emily Worrell, Kanchan Roy, Ananya Mukherjee, Darice Jones, Amandine De Sousa Pereira Bravo, Aileen Chen.
Not the Erika Lima you were looking for?
-
-
Erika Lima
Strategic Planning, Esg And Communication Director @ Aes Brasil | Mba In FinanceSão Paulo, Sp3gmail.com, paranapanema.com.br, paranapanema.com.br -
Erika Lima
Senior Consultant | Innovation & Experience Design | Business Transformation | Innovation | Project Manager |Brazil1elumarketing.com.br1 +551126XXXXXX
-
Érika Lima
São Paulo, Brazil -
2yahoo.com.br, lacoste.com
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial