Erika Mask Email & Phone Number

Bowmanville, On, Ca

Bowmanville, Ontario, Canada

Bowmanville, Ontario, Canada

- Manage the business as if it were my own.- Plan in store events with a $250 budget every quarter (pre-COVID).- Meet and exceed sales targets every month, quarter and year.- Train new staff members and train new programs to existing staff members at the same level as me, or below.- Organize fundraising events and track progress on a provincial level.- Create new training and metric tracking tools using Google Sheets and Microsoft Excel.- Handle customer escalations in a professional manner.- Coach and evaluate team member performance.- Analyze reporting data, and create strategic plans to achieve success.

Bowmanville, Ontario, Canada

- Build client relationships by listening to their needs, and providing prompt and exceptional sales and after sales service, in a clear and honest way. - Positively and proactively adapting to meet the changing needs of the company and clients.- Meeting and exceeding sales targets every month, quarter and year.- Successfully achieved admittance into, and graduated from, the Leadership Development Program in 2018.

Newcastle, Ontario

- Create marketing material for events.- Set up and tear down event spaces.- Create promotional swag for events (ex. Custom sunglasses).- Logo creation using Photoshop.- Invoicing clients for their vacations.- Itemizing annual expenses in Microsoft Excel for tax season.- Member of the Newcastle and District Chamber of Commerce.

Bowmanville, Ontario, Canada

- Build customer relationships by providing prompt and exceptional sales and after-sales service- Work with customers to understand their needs and recommend the best solutions- Take ownership of customer issues and resolve with urgency and good judgment- Be knowledgeable of Rogers products, services, promotions, policies and the telecommunications industry- Act as a Rogers ambassador by professionally representing the organization in accordance with the value standards- Meet sales targets- Train new staff members

Gta

- Professionally represent various large corporations such as P&G, Ubisoft and Microsoft at large scale events.- Lead a team of up to 10 brand ambassadors in executing events.- Coach the team on their performance in meeting sample targets.- Deliver key messages, and demonstrate products to consumers.- Maintain high level energy and enthusiasm throughout events.- Set up and tear down promotional booths/spaces.

Ajax

- Maintain member database using Microsoft Access.- Assist with planning and executing the annual 3 day member conference.- General office duties that include answering phones, sorting through mail, redirecting emails/faxes to the correct person etc.- Friendly front desk face.

At Sea

- Entertain and oversee upwards of 1,000 children each week.- Communicate with parents of participants each day.- Provide exceptional costumer service.- Preserve the Disney Magic.- Create Disney quality arts & crafts book for entire staff to utilize.

Chalk River, On

- Design work including: posters, fact sheets and external newsletters- Feature story writing for both external and internal audiences- Photography- Research- Event Planning- Administrative tasks- Creating clippings packages

Orono, On

- Event planning for an annual weekend-long family event- Compiling media lists- Updating social media outlets such as Facebook and Twitter- Gathering sponsors by creating sponsorship packages

Clarington

- Organize games and crafts for children 5-14- Run after school programs such as; Dodgeball, Floor Hockey, Creative Kids- Keep the children engaged and entertained- Interact with parents to ensure satisfaction- Complete my Standard First Aid and CPR C

Clarington, On

- Design, review and distribution of newsletters- Pitch stories to the media- Prepare training material for camp staff- Oversee three camp counsellors and upwards of 30 children for eight weeks- Communicate with parents of participants each day- Complete my Standard First Aid and CPR C- Plan special events throughout the Summer

Clarington

- Organize and create games and crafts for children 5-14- Oversee 12-30 children at a time- Keep the children engaged, entertained and safe- Complete my Standard First Aid and CPR C

Oshawa

- Feature story writing- Photography- Research for feature stories

Newcastle

- Work the cash- Stock shelves- Face items- Balance the lottery tickets- Greet costumers- Price items

Advanced Diploma, Public Relations

Education record