Build rapport with 35 clients to meet their human service needs and goals and support the firm’s client-centered strategies. Coordinate the admission, discharge and follow-up procedures, including providing information and referral services, screening and interviewing of applicants to the program. The primary liaison between staff, family, care providers, case managers and service providers.Facilitate the planning process, develop the Individual Service Plan(ISP) for assigned consumers and enforce the implementation of the ISP/IPP. Promote and evaluate individual services to ensure the effectiveness of consumer's goals. In addition to, provide counseling and guidance to program participants and advocates and intervenes on their behalf as needed. Successfully maintain complex calendar management for 35 consumers. Create and maintain internal and external reports to chart individual success and program evaluation.

Provide seamless operational support to the Site Director. Manage three to six staff, reduce licensing violations through staff development and disciplinary and coaching techniques. Maintain standards set by Community Care Licensing and the Council of Accreditation, in addition to Head Teacher responsibilities.

Implement quality programming to introduce curiosity and the exploration of 21st century skills through innovative curriculum, cross collaboration and complex calendar planning. Expedited the accreditation process at Country Club Elementary(2013-2016) and John Baldwin Elementary(2016-2019); making Kids’ Country one of the largest accredited programs in the state. Build rapport with 42 children ages 4-6, supervise and manage three co-teaching staff while overseeing day to day activities that focus on environmental inclusiveness, positive self-esteem, fostering healthy relationships, social activities and appropriate behavior. Lead staff meetings, trainings and 1:1 development sessions.Healthy Snack & Family Style Newsletter coordinator for the Edible Education Program(2015-2018). Summer Camp Program Lead for Camp Wigalor(Ages 4-7). Wigalo was the highest energy environment offered, caring for 350+ children over a course of 10 weeks.

Contribute to the overall effectiveness of the after-school program by creatively teaching and engaging school age children using lesson plans and play tools. Prepare curriculum for children grades K-5. Establish and maintain open communication with parents, students, principals and teachers.