As a Senior Operations Leader, with contagious passion for influencing high performing teams, I have used my vast expertise to implement robust systems to enhance overall reliability and performance. With experience across multiple fields (government, IT, supply chain logistics, finance, and medicine), I am adept at assessing risks, anticipating bottlenecks, and providing critical issue management to maximize business value.Offering extensive knowledge of IT and operational functions, I am proficient in providing technical advice to executive teams regarding project planning, conflicting timelines, and risk assessments. Trusted to guide multiple cross-functional teams by providing invaluable insight into customers’ needs and challenges, helping influence and guide internal product roadmaps and projects.Continuous Process Improvement | Cost Reduction & Analysis | IT Project Management | Agile & Lean Methodologies | Quality Assurance | Vendor Relations | Operations ManagementA key communicator with valuable leadership experience that combines efficiency with project management to produce bottom-line results. I enjoy employing the foundational aspects of project and program management in a variety of industries to reach organizational goals!
Booz Allan Hamilton
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Senior Program Manager (It/Technical)Booz Allan Hamilton May 2021 - PresentBoost the delivery of eCommerce B2G system upgrades within the technical and construction sectors of Cerner projects across facilities within the Veterans’ Health Administration (VHA). Actively identify requirements and ensure that all projects are delivered on time and within budget. With my extensive leadership, I define project scopes and objectives while fostering relationships with internal stakeholders. Oversee and support planning for Project Managers on over 90 Electronic Health Modernization (EHR) projects and drive risk mitigation associated with software development.
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Senior Project ManagerWiley Publishing Company Dec 2023 - May 2024Managed 25 cross functional team members, lead organizational change management activities; documents actions/decision logs with special issues, online library, shared dashboard. Collaborated with business sponsors and stakeholders to achieve business change process improvements, implemented new revenue streams and cost savings while managing practices and methodologies on high level strategic projects totaling $2.8M.Key Contributions:• Implemented process redesign and workstream change process adoption with effective strategies on remedial support for detractors and amplifying promoters. Organized and steered communications with project leads. • Partnered with stakeholders to define project scope, goals, benefits, and deliverable. Developed communication plan to lobby buy-in and commitment from legal, marketing and Subject Matter Experts.• Contracted to pioneer business transformation, enhancing processes and facilitating cost-saving initiatives by collaborating with senior project sponsors and team members across diverse experience levels.• Identified resource requirements and secured buy-in from subject matter experts across all functional areas, including marketing, sales, editorial, content management, technology, and customer service.Project Planning | Stakeholder Management | Product Strategy | Higher Education | Program Management | Agile Methodologies | Risk Management | Team Management | Leadership | IT | Communication | Stakeholder Management | Requirements Analysis
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Senior Project Manager (It/Technical)Hachette Book Group Apr 2022 - Dec 2022New York, Ny, UsAs Senior Project Manager, I managed large scale IT and technical projects for publishing post-merger integration in the United States. Assisted functional leads with demand and supply planning, organizing employee engagement, identified dependencies, mitigated risk, and drove project execution. Managed training schedules, gathered project requirements, and identifies risk mitigation. Incorporated fully functional operating siloed systems into the company. Maintained and updated internal resource platform for company dissemination to 700 employees. Key Contributions• Interacted with C-level executives to complete the implementation of company migration initiatives within the 3rd largest division in the company. Coordinated with IT teams and multiple departments to implement change management and business process improvement to 350 merged employees. • Oversaw product integration for 1400 users, co-partnered with Operations VP to perform supply & demand planning analysis, authored scope of work, forecasted process changes for 3-month implementation and enabled $100K reduction in annual IT capital expense.Project Planning | Stakeholder Management | Product Strategy | Higher Education | Program Management | Agile Methodologies | Risk Management | Team Management | Leadership | IT | Communication | Stakeholder Management | Requirements Analysis -
Senior Project Manager (Eit)Bluecross Blueshield Of Tennessee Oct 2020 - Apr 2021Chattanooga, Tn, UsCoordinate and implement large cross-functional projects that align with enterprise strategic goals. Sets deadlines, assigns responsibilities, and monitors programs throughout the project development life cycle to ensure successful completion. Ensures adherence to master plans and coordinates business processes across scheduling, pricing, and technical performance to program governance.Key Contributions• Oversees coordination and implementation of large cross-functional projects valued more than $1B, sets deadlines, assigns responsibilities, and monitors programs for successful project development life cycle. o Supervises 204,143 FTE and contractor (or vendor) hours. • Lead life cycle methodology for 6 projects, overseeing proposal plans, CPOC deck deliverables, and implementation of closure procedures.o Provide integration management services for program issues, risks, and deliverables on ERP projects. • Play a key role in utilizing leadership skills to guide EVM project planning, driving risk mitigation in software development.Project Planning | Stakeholder Management | Product Strategy | Program Management | Waterfall Methodologies | Agile Methodologies | Risk Management | Team Management | Leadership | Communication -
Senior Project Manager (Curriculum)Pearson Higher Education Oct 2019 - Sep 2020London, GbIn my role with Pearson Education, I oversee various team members across the entire project management lifecycle from initiation to completion. Leveraging my communication skills, I liaise between internal team members and external parties to drive efficient project execution. Here, I guide product development and delivery and develop multi-year curriculum strategy, with a focus on supporting strategic initiatives. I also perform market research to pinpoint requirements and gather feedback from current and prospective customers. Key Contributions• Serve as industry and product expert for the portfolio of curriculum courses, evaluating market and customer needs to create a robust product strategy and roadmap.• Headed the implementation of agile software development best practices across various product management teams.• Monitor online blending learning to guide the prioritization of requests for new courses and course updates across various subject areas to maximize user experience.Project Planning | Stakeholder Management | Product Strategy | Higher Education | Program Management | Agile Methodologies | Risk Management | Team Management | Leadership | Communication -
Senior Program Manager, Pmo (Construction)United States Air Force Mar 2014 - Aug 2019Randolph Afb, Tx, UsDuring my tenure as Senior Program Manager, I established and defined project scope and objectives, while identifying resources needed to achieve goals and maintain quality of deliverables. Here, I guided 34 military, civilian, and contractor personnel to execute $63M in military construction, operation, and maintenance projects. I also prepared scopes of work (SOW) and identified resource requirements to ensure project delivery. To ensure success, I coordinated inspections and monitored quality assurance and compliance related to construction management. Key Contributions• Controlled project planning and completion to support $2M, town center quality of life initiative and lead construction of 27, B-1s valued at $8.6B and $11.6B base infrastructure.• Led utility projects totaling $340K, including developing positioning system survey for 18 testing sites: optimized base engineer certification for 82K linear feet and $13M distribution system.• Directed and oversaw the Joint Air National Guard exercise plan, facilitating combat training for 2,200 personnel and 3 nations.Project Scoping | Budget Management | Resource Allocation | Quality Control | Training & Development | Team Leadership | Project Delivery | Program Strategy | Program Development -
Senior Program Manager (Logistics Supply Chain)United States Air Force Jul 2012 - Mar 2014Randolph Afb, Tx, UsIn this role, I headed project management lifecycle for projects and programs, supervising teams of up to 22 team members to achieve project objectives. Here, I supported mission operations for 33 aircraft valued at $7B and provided logistics support to the President of the United States, Secretary of Defense, Joint Chief of Staff, and National Security Agency. I also managed 3,600 mission capable and mission capability shipments worth $11M. Key Contributions• Optimized various processes, managing the maintenance program to receive and return 805 spares valued at $27M, reduced average 4-day standard turn around to 24 hours.• Directed 439 orgs, assisted 1,200 customers, and tracked 72,000 assets worth $96M; approved 2,000 purchase requests totaling $203M and organized movement with transportation management.Project Execution | Program Management | Team Leadership | Operations Support | Quality Management | Process Improvement | Customer Service | Asset Management -
Senior Program Manager, Pmo (Global Logistics Supply Chain)United States Air Force Jan 2011 - Jul 2012Randolph Afb, Tx, UsAt the Ramstein Air Base, I spearheaded logistics and supply chain management projects, designing new logistic policies and procedures for United States Air Force in Europe's 104-nation area of responsibility. I oversaw 110 mobility readiness spares package worth $185M, while executing technical orders and distributing $800M Air Combat Command and Allied Forces Central Europe (NATO) assets.Key Contributions• Consolidated 2 storage and maintenance facilities; identified equipment shortfall and processed 5,000 authorized for 223 war reserve material assets; seized military construction $15.8M.• Led the redistribution of 10 Allied Forces Central Europe (NATO) shipments and deployed 123 special purpose vehicles; recovered $30M and supported mission operations.Logistics Management | Policy Analysis | Inventory Management | Forecasting | Project Planning | Cost Reduction | Team Management | Program Development -
Senior Program Manager, Pmo (Finance)United States Air Force Mar 2008 - Jan 2011Randolph Afb, Tx, UsDuring my tenure in this role, I steered project management to develop strategic project plans. Here, I led program management and execution for a $9.8M program while resolving and overcoming a 40% funding shortfall. I fostered relationships and partnered with the United States Air Force in Europe and Headquarters Air Force to pinpoint marking errors on 12,000 assets worth $217M. I also monitored and maintained a $12M budget to promote project success. Key Contributions• Secured cost savings of $165K and streamlined operations by communicating with and advising the director on budgets and review 3,400 travel vouchers and equipment/ transportation expenses.• Restructured the major command billing quality assurance process to resolve a 3-year, $2.9M backlog, avoiding $300K in interest penalties and audit.Project Management | Program Management | Relationship Building | Budgeting | Cost Savings | Communication | Leadership
Erika N. Gerhart, Pmp, Ccmp, Csm Education Details
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Embry-Riddle Aeronautical UniversityMinor: Safety -
Community College Of The Air ForceConstruction Technology -
Community College Of The Air ForceAnd Supply Chain Management
Frequently Asked Questions about Erika N. Gerhart, Pmp, Ccmp, Csm
What company does Erika N. Gerhart, Pmp, Ccmp, Csm work for?
Erika N. Gerhart, Pmp, Ccmp, Csm works for Booz Allan Hamilton
What is Erika N. Gerhart, Pmp, Ccmp, Csm's role at the current company?
Erika N. Gerhart, Pmp, Ccmp, Csm's current role is Multifaceted Program, Project & Product Manager looking for new opportunities | Aligning project management strategies with overarching business goals and spearheading successful digital transformations..
What schools did Erika N. Gerhart, Pmp, Ccmp, Csm attend?
Erika N. Gerhart, Pmp, Ccmp, Csm attended Embry-Riddle Aeronautical University, Community College Of The Air Force, Community College Of The Air Force.
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