Serve as the Communications Coordinator, a volunteer position for the Thoroughgood Elementary PTA. Responsible for quarterly newsletters, monthly updates, social media posts, and news/announcements for the PTA.

Coordinate communications and support activities for Just One Opportunity, a non-profit serving the remote villages of Nicaragua. Curate website content, create newsletters, select compelling photos, and produce the associated copy. Coordinated with an outside contractor to develop a new logo. Craft social media communications through tailored posts and content.

Mother, board member & volunteer communications specialist merging past sales and communications experience with present roles. Navigating the dynamic responsibilities of motherhood while contributing as a board member at Just One Opportunity (JOO) non-profit organization, that delivers critical services and resources to remote villages in Nicaragua. Served as an ad-hoc volunteer communications specialist for JOO, leveraging my marketing and sales background to assist with curating website content, creating newsletters, selecting compelling photos, and producing associated copy. Coordinated with an outside contractor to develop a new logo. Crafted social media communications through tailored posts.

Demonstrated track record across various positions over a 5-year period at Capital One, ranging from Floor Supervisor to Senior Risk representative, while leveraging education and expertise in sales and communications to directly engage and support customers, drive performance, and cultivate brand development for Capital One. Directly supported customer accounts, trained team members, and supervised staff. Played active roles on a variety of committees and brand-supporting roles related to internal communications, event planning, and mission ambassadorship. In the capacity of a Capital One "Mission Ambassador:" passionately championed the company's values, core principles, mission statement, and brand attributes. Fostered a cohesive sense of shared purpose among associates, significantly contributing to a positive and aligned organizational culture. Helped coordinate quarterly awards ceremony, to include event planning and associated internal communications.As a committee member of the Capital One Voices, Black Resource Group: applied strategic communication skills to conceptualize and execute internal campaigns, effectively informing Capital One associates about Black History Month and correlated programs. In my role on the Celebrate Committee: contributed to the planning and execution of the annual holiday gala. Proficiency in event coordination and design, utilizing tools like Photoshop, and crafted compelling promotional materials, including captivating flyers.

Successfully led a talented team of 10-15 associates while leveraging marketing, communications, and targeted promotional campaigns to exceed sales targets. Strategically managed all facets of store operations and personnel in 7 locations across Hampton Roads, spanning the Southside and Peninsula.

Results-Driven Senior Bank Teller for Bank of America in Los Angeles, California. Proven in surpassing sales targets, nurturing client rapport, and simplifying financial concepts. Committed to exceptional service that strengthened brand loyalty and drove success.