Erika Patenaude Email and Phone Number

Offering assistance in Sales, Catering and Event Services. OSR experience includes Sheraton Grand Los Angeles, Ritz-Carlton Laguna Niguel, Ritz-Carlton Marina del Rey

394 guestrooms/30,000 square feet of event space• Consistently exceeded budget, goals, and quotas both individually and as a team.• Accurately forecasted Catering and Banquet revenues.• Successfully booked, planned, and executed hundreds of social and corporate events up to 1000 guests.• Hired, supervised, and coached employees on sales strategies to optimize performance.• Devised and implemented strategies for new business cultivation.• Identified opportunities for… Show more 394 guestrooms/30,000 square feet of event space• Consistently exceeded budget, goals, and quotas both individually and as a team.• Accurately forecasted Catering and Banquet revenues.• Successfully booked, planned, and executed hundreds of social and corporate events up to 1000 guests.• Hired, supervised, and coached employees on sales strategies to optimize performance.• Devised and implemented strategies for new business cultivation.• Identified opportunities for growth, developed, and implemented improved marketing initiatives to drive revenue during off peak times.• Provided recommendations to promote brand effectiveness and product benefits, resulting in smooth transition to Marriott platform. Show less

486 guestrooms/50,000 square feet of event space• Consistently exceeded revenue goals • Networked with local and regional businesses to promote partnerships and drive growth.• Successfully launched and marketed opening of Orange County’s only Hotel Kosher Kitchen.• Orchestrated positive customer experiences at all stages by overseeing both corporate and social events up to 2000 guests.

450 guestrooms/40,000 square feet of event space• Increased revenue share by 20% year over year and exceeded individual and team goals by 23% year over year.• Hired and motivated staff to perform at peak efficiency and quality during transition of hotel from Sutton Place to Fairmont Newport Beach.• Accurately forecasted Banquet and Catering revenue.