Influence and collaborate with all levels of management to create a company culture with a high level of employee engagement to retain top talent. Advise and coach managers with employee relations and performance issues to increase productivity. Evaluate the company’s compensation and total rewards, improving the benefit package to ensure it is competitive with other employers and there is a good return on investment. Create and facilitate training workshops to support managers and teams with talent development, performance management, and succession planning to build high performing teams. Attract and recruit candidates of all levels for retail stores and the corporate office by increasing brand awareness and promoting growth opportunities. Develop and implement policies and procedures for all areas of HR in the US to ensure effective management of colleagues and compliance with state and federal laws.

Planned and managed all aspects of the new store opening process and put operational systems in place to ensure the store ran efficiently. Recruited and hired top talent to provide the company expected high level of customer service. Trained and developed store team of 10-15 to elevate product knowledge, selling skills and drive controllable metrics and individual productivity. Managed the store budgets, costs and payroll to maximize profit of $2-5 million dollar locations. Partnered with corporate functional partners to ensure the stores carried a range of product and was merchandised based on location to drive sales.