Erika R. Pierre Email and Phone Number

Responsible for the supervision of a team of quality assurance engineers to ensure the creation of test plans, test strategies and exit summary reports. Collaborate with the product owner, product manager, development manager, and customers to ensure that all issues are resolved and that a quality product is delivered. Work with scrum team in release planning and the integration of an automation framework in the development cycle. Provide feedback to QA team members to ensure performance goals are met and that all policies are understood and followed.

Manage a team of testers in an agile project environment in the creation & execution of test strategies, test plans, test cases (manual and automated) to ensure that agreed upon release criteria are met. Help define, update and write test process documentation as well as train other test leads/teams in the implementation of the processes. Produce monthly metric reports to show test execution status and defect trending. Responsibility also includes the writing and execution of test cases, participation in stakeholder reviews, daily standups, and sprint planning/grooming/estimation sessions.

Manage a team of onshore and offshore QA test resources in the creation of test plans, scripts, and test execution to accurately determine the status of product development and product readiness in support of the Next Generation Horizon project within the Passenger Solution Line.

Test engineering team member with responsibility for creating and executing manual test scripts for the LifeWorks Online web-based applications.Reviewed and provided input to requirements/design documentsIdentified test cases from requirements/use casesExtracted test cases from requirements specification documentsDesigned/developed detailed test casesExecuted and maintained test cases in Mercury Quality CenterDeveloped expert knowledge in application areas assignedCoordinated defect closure/resolutionDeveloped detailed test plans Led testing initiatives as assigned

Performance test team member with responsibility for creating and executing LoadRunner scripts as well as managing team when necessary--- Create performance test plan--- Create and execute load scripts using Mercury LoadRunner--- Track defects using Mercury Quality Center

Integration test lead responsible for managing testing efforts for the XP Reference Model, monthly Microsoft security patch releases and Airline Operations portfolio projects. Created load test scripts using LoadRunner for assigned projectsDeveloped master test plans including test cases, test scripts and test schedulesExecuted test cases/scenarios across development projects. Responsible for test types which included: functionality, user interface, regression, connectivity, performance, load, stress, user acceptance, and failover/recoveryIdentified and tracked defects, issues, risks, and action items and produced applicable defect and status reportsMentored and supported application test teams on the Enterprise Test Process

Lead business analyst for Revenue Management applications. Managed the day to day operations of the Booking Valuation project team by providing work direction, conducting team meetings, and interacting with customers.