Erika Root Email & Phone Number

Columbia, Tn, Us

Brentwood, Tn

• Key team player for all aspects of the organization while managing multiple and changing priorities. • Manage Starts and Closing Coordinator, Administrative Assistants and Marketing Coordinator.• Oversee acquisition of building permits and utilities in various jurisdictions.• Manage sales contracts through closing, including change orders.• Coordinate with entire team including sales, purchasing, accounting and production to resolve questions and/or issues that arise. Informational point of contact for resolution to questions and clarification on various issues that can arise on a daily basis across all departments.• Maintain constant status and knowledge of starts, production and closings.• Streamline processes of communication to ensure even flow of information and documents across all departments.• Customer relations contact, homeowner calls and inquiries.• Improve the efficiency of support services across all departments. Facilitate coordination and communication between support functions.• Manage multiple and changing priorities as they arise.• Design and implement office policies by establishing standards and procedures; measuring results against standards.• Analyze and monitor internal processes.• Human resource liaison, maintain employee files, new hire process, create annual evaluation formats, job description creation and updates, etc.• Maintain office services by organizing office operations and procedures.• Provide historical reference by defining procedures for retention and protection.• HOA/ARC liaison between Dalamar and various management companies and developers.• Review and comprehension of land contracts and applicable covenants.• Maintain office efficiency by planning and implementing office systems, layouts and equipment.• Communication with Managing Members regarding office flow, relations, policies, procedures, systems, etc.• Manage internal staff relations.

Franklin, Tn

Brentwood, Tn

Rancho Santa Margarita

Provide project support to the Construction Program Manager, Capital Project Manager, and Field Project Coordinator•Direct customer service, interface with public, contractors, vendors, Board members, committee members, homeowners/residents•Complete support of bidding, project coordination, and implementation to assist Project Managers•National Pollutant Discharge Elimination System (NPDES) Coordination•Maintain current insurance information, certificates and endorsements on file for all project and construction vendors•Assist with tracking of projects and associated expenditures•Initiate, compile, update and maintain all graphs, charts, spreadsheets, street maps, and common area maintenance maps•Prepare Board Agenda Reports and corresponding resolutions•Compose and process correspondence to homeowners/residents, vendors, Board and Committee members•Initiate and assist with research as required utilizing internet skills and other resources•Primary contact for residents to assist in requests for maintenance requests•Ensure that all work orders are entered into Merit Connect, communicate with vendors, provide appropriate follow-up with all parties•Maintain Tract Map Book, Street Map Book, Wall Maintenance Map Book, Phasing Map Book•Organize and track Accident, Incident and Traffic Reports•Interface and communicate with District Attorneys and Police Representatives to secure restitution for property damage claims•Ensure Playground Inspection Reports are tracked, completed and filed•Prepare Emergency Action Plan for each SAMLARC event and provide safety training to SAMLARC staff, provide research, training and or management of Health and Safety Compliance•Generate new vendor contacts and include pre-qualification and maintain vendor relations•Assist with policy development and implementation•Strong interpersonal and communication skills with a high level of professionalism•Strong team player, strong motivator, excellent problem solving skills

•Process multi-phase applications for public reports with the Department of Real Estate through the title company•Interact and coordinate contracts with title companies, attorneys, civil engineers, landscape architects, budget preparation consultant, management companies, DRE consultants, master developers, project managers, sales and marketing department, and Department of Real Estate deputies•Assist with coordination of homebuyer disclosures with project managers, attorneys and sales and marketing department•Develop and administer contracts with home owner association•Set up HOA’s for new communities and serve on HOA Board of Directors as needed•Prepare budgets for HOA’s •Work with government funding agencies•Prepare monthly reports•Process payment of developer portion of HOA assessments for various communities•Work with bonding company to exonerate DRE maintenance assessment, subsidy and start-up bonds as necessary

•Process multi-phase applications for public reports with the Department of Real Estate through the title company •Interact and coordinate contracts with title companies, attorneys, civil engineers, landscape architects, budget preparation consultant, management companies, DRE consultants, master developers, project managers, sales and marketing department, and Department of Real Estate deputies •Assist with coordination of homebuyer disclosures with project managers, attorneys and sales and marketing department •Develop and administer contracts with home owner association •Set up HOA’s for new communities and serve on HOA Board of Directors as needed •Prepare budgets for HOA’s •Work with government funding agencies •Prepare monthly reports •Process payment of developer portion of HOA assessments for various communities •Work with bonding company to exonerate DRE maintenance assessment, subsidy and start-up bonds as necessary

•Assist Project Managers with all aspects of project management•Procure consultant contracts for civil engineers, architects, soils engineers, structural engineers•Acquire all bonds and work with field management to process exonerations•Process monthly invoices and managed contracts•Process payment of utilities, and other municipality fees to obtain building permits•Coordinate with all consultants – architects, engineers, etc.•Assist with budget preparation for new communities

•Assist Senior Vice President, Operations in all aspects of development and construction•Maintain matrix of all starts for all projects•Assist all field management•Create and distribute all construction release packages, initiate and distribute schedules•Procure all supplies and equipment for field offices•OSHA coordinator for field managemen

•Manage receptionist, three administrative assistants and two clerks•Oversee all aspects of contracts, addenda, and invoice administration for all consultants including insurance requirements•Assist Senior Vice President, Architecture in all aspects of development•Coordinate calendar and arrange travel•Assist in preparation of business plan and all presentations•Human Resource liaison•Arrange all office events•OSHA coordination and professional license requirements for all Architects•Building management contact•Assemble and review expense reports and approve all office related charges•Train new office support in all administrative duties•Main contact for all customer service issues related to architecture•Copyright coordination of all plans•Main contact for legal counsel during copyright infringement litigation

•Support to architecture department•Coordinate messenger service, blueline printing requests, historical files, and slide library•Typing of correspondence, frame walk notes, landscape notes•Maintain all project files, consultant files, historical architectural plans, and insurance certificates per requirements of contracts

General Education

Secretarial Certificate, Administrative/Legal Secretary