Erika Schaefer Email & Phone Number

New York, Ny, Us

New York, Ny, Us

Atlanta, Ga, Us

• Serve as the primary relationship manager for a portfolio of priority Fortune500 companies and corporate foundations to develop strategic long-term relationships; engage with clients to understand needs, and business goals• Collaborate with internal team members; build and grow multiple relationships with external constituents to communicate account needs and ensure partnership success• Clearly frame valuable propositions, remove obstacles, and eliminate barriers to secure partnership commitment and engagement through project management and implementation, in collaboration with account operations, regional leaders, and senior management; ensure successful corporate program execution• Plan, track, and provide continuous performance feedback to improve partnership experience, influence renewals, upsell opportunities, and ensure high account retention; to identify opportunities for improvement and areas of growth within the partnerships

New York, Ny, Us

• Developed and executed strategic relationships and partnerships; coordinated with partners on corporate in-person and virtual volunteer engagement opportunities to ensure partners enhance their philanthropic mission, focus, and employee experience programs• Liaised, collaborated, influenced, and took the lead cross-departmentally with program directors and staff to organize corporate volunteer events that support fund development and desired outcomes for partners; managed logistics of corporate volunteer opportunities including screening potential candidates and ensuring all documentation is recorded in relevant databases: Raiser’s Edge• Researched industry best practices and trends, developed success plans to outline critical success factors, metrics for success, potential issues and provided recommendations and innovative solutions for implementation• Collaborated with marketing team on internal communications and social media posts highlighting corporate engagement and programs; maximized partner experience and added business value to partner to ensure commitment and revenue growth

New York, Ny, Us

• Managed portfolio of Corporate Funders with annual grants of up to $100,000 in support of the development team to raise over $2.4M in corporate partnerships funding • Created external and donor-driven communications to educate, engage, and encourage gifts to raise over $2M in individual giving • Served as liaison between Girls Inc. network and corporate funders to plan and facilitate volunteer events • Created and managed comprehensive calendar for corporate funders to track current and future actions, including volunteer events, social media support, grant reporting dates, and invoicing

New York, Ny, Us

• Collaborated with marketing and communications to manage and create annual email solicitations, raising over $325K per fiscal year• Managed and maintained team's Salesforce records for accuracy and data integrity in data entry, report generation, and trend analyses• Managed the implementation of and migration to new SaaS databases: Salesforce and Classy • Ran monthly data reports for individual giving donors to provide data-driven insights to internal team members• Launched the first annual donor survey to assess trends and increase donor engagement

New York, Ny, Us

• Created externally relevant and donor-driven communications to educate, engage, and inspire gifts. • Liaised with marketing team to ensure donor strategies were integrated into appropriate communications and marketing channels.• Prepared in-depth research profiles and prospect identification materials.• Assisted with all departmental projects and initiatives such as Board updates, and organization-wide communications. • Assisted with events and provided administrative support as needed.

New York, Ny, Us

• Served as full-time, paid senior intern at a nonprofit organization dedicated to providing free recreational, educational, and social programs for 100,000 children facing medical challenges and their families. • Facilitated and maintained relationships with over 300 corporate volunteers, and medical facility contacts. • Developed creative structures, policies and resources for in-kind donation processes.Created informational brochures and educational resources for volunteers.• Managed and improved organization of supply room for various corporate events.Supported the corporate team, coordinated/managed volunteer events in medical facilities/corporate offices. • Managed a database of over 300 medical facilities across the United States and donations received/sent to facilities.

Bloomington, Illinois, Us

• Provided prompt, accurate and friendly customer service for personal & commercial insurance; used a customer-focused, needs-based review process to educate customers about insurance options• Responded to email, phone, and in-person inquiries regarding insurance eligibility, coverages, policy changes, transfers from state to state, claim submission and billing clarification• Developed leads, scheduled appointments, reviewed insurance coverage options, finalized sales, and continued contact with clients to maintain positive accord and ensure high customer satisfaction; exceeded monthly bonus goals by multi-lining policies during sales• Directed business operations and monitored systems in sales, cold calling, email promotions, and service delivery to achieve maximum performance

Milan, Italy, It

• Achieved monthly, quarterly, annual sales, and distribution and door productivity targets for each of the brand collections carried• Updated store setup to ensure clean brand visual merchandising; refreshed POP materials regularly along with board space to reflect brand positioning and support sell through of product• Coached 8 associates on sales floor to increase personal, weekly, and daily sales goals; ensured sales goals were attained and surpassed• Utilized reports, trainings, samples, hardware/software to effectively manage the customer relationship and to enhance sales effectiveness• Reviewed morning payroll to ensure store and employees did not go over allotted hours• Built strong rapport with 500+ customers daily leading to increase in sales and customer retention, processed sales, credit transactions, and bank deposits

Stony Brook, Ny, Us

• Answered customer calls and email inquiries• Compiled, copied, sorted, and filed confidential records of office activities, business transactions, and other internal functions• Organized, planned and facilitated events• Consulted with customers, employees, and other individuals to answer questions, disseminate or explain information