Erika Simpson

Erika Simpson Email and Phone Number

Managing Director at Accenture, Customer Service Strategy Transformation Global Lead @ Accenture
Overland Park, KS
Erika Simpson's Location
Overland Park, Kansas, United States, United States
Erika Simpson's Contact Details

Erika Simpson personal email

n/a

Erika Simpson phone numbers

About Erika Simpson

Customer Service Strategy Transformation Global LeadSpecializing in Customer Service Strategy and Transformation, Customer Experience Design, Operating Model Definition and Customer Care Operations.For 23 years, have been assisting clients with programs to drive higher operating margins while delivering an improved customer experience through customer service channels. Extensive expertise with value led large scale transformation programs for customer service operations. Accenture solves our clients' toughest challenges by providing unmatched services in strategy, consulting, digital, technology and operations. We partner with more than three-quarters of the Fortune Global 500, driving innovation to improve the way the world works and lives. With expertise across more than 40 industries and all business functions, we deliver transformational outcomes for a demanding new digital world.

Erika Simpson's Current Company Details
Accenture

Accenture

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Managing Director at Accenture, Customer Service Strategy Transformation Global Lead
Overland Park, KS
Website:
accenture.com
Employees:
636296
Company phone:
(187) 788-9900
Erika Simpson Work Experience Details
  • Accenture
    Accenture
    Overland Park, Ks
    View
  • Accenture
    Managing Director, Customer Insight And Growth Strategy
    Accenture Aug 1996 - Present
    Dublin 2, Ie
    View

Erika Simpson Skills

Customer Experience Management Consulting Program Management Crm Business Transformation Leadership Outsourcing Customer Service Business Process Design Contact Center Operations Vendor Management Operating Models Performance Metrics Call Centers

Erika Simpson Education Details

  • The University Of Kansas
    The University Of Kansas
    General

Frequently Asked Questions about Erika Simpson

What company does Erika Simpson work for?

Erika Simpson works for Accenture

What is Erika Simpson's role at the current company?

Erika Simpson's current role is Managing Director at Accenture, Customer Service Strategy Transformation Global Lead.

What is Erika Simpson's email address?

Erika Simpson's email address is er****@****ure.com

What is Erika Simpson's direct phone number?

Erika Simpson's direct phone number is +131284*****

What schools did Erika Simpson attend?

Erika Simpson attended The University Of Kansas.

What skills is Erika Simpson known for?

Erika Simpson has skills like Customer Experience, Management Consulting, Program Management, Crm, Business Transformation, Leadership, Outsourcing, Customer Service, Business Process Design, Contact Center Operations, Vendor Management, Operating Models.

Who are Erika Simpson's colleagues?

Erika Simpson's colleagues are Imam Ali, Neil Maclean, Ranjeet Singh, Caroline Brazil ☁, Sushmita Madhuri, Raghavendra Srinivas, Pentyala Bhavana.

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