Director, Soc And Support Operations
360 Fraud Protection
AeroLeads people directory · profile
Erika Ulloa Email & Phone Number
Director, SOC and Support Operations
at
360 Fraud Protection
1 work email found
@appgate.com
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Director, SOC and Support Operations
Location
Bogota, D.C., Colombia
Company size
Who is Erika Ulloa? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Erika Ulloa is listed as Director, SOC and Support Operations at 360 Fraud Protection, a company with 263 employees, based in Bogota, D.C., Colombia. AeroLeads shows a work email signal at appgate.com and a matched LinkedIn profile for Erika Ulloa.
Erika Ulloa previously worked as Senior Operations Manager at Appgate and Operations Manager at Appgate. Erika Ulloa holds Programa De Introducción A La Dirección, Business Administration And Management, General from Inalde Business School.
Company email context
Email format at 360 Fraud Protection
This section adds company-level context without repeating Erika Ulloa's masked contact details.
{first}.{last}@appgate.com
89% confidence
AeroLeads found 1 current-domain work email signal for Erika Ulloa. Compare company email patterns before reaching out.
Profile bio
About Erika Ulloa
I am a people leader with experience in cybersecurity, SOC leadership, and management roles. I have overseen the buildout of regional high-performing teams while building strong capabilities to keep up with the ever-changing fraud detection and deactivation environment. I work with cross-functional multicultural internal and external stakeholders to achieve common goals and improve customer experience based on their needs and industry trends.
Listed skills include Microsoft Excel, Liderazgo De Equipos, Telecomunicaciones, and Seguridad.
Current workplace
Erika Ulloa's current company
Company context helps verify the profile and gives searchers a useful next step.
360 Fraud Protection
7 roles
Erika Ulloa work experience
A career timeline built from the work history available for this profile.
Senior Operations Manager
CurrentOperations ManagementStrategy planningWorkforce planningBudget controlInternal trainingService scope definitionSLAs and SLOs definitionLeadership roles managementCareer plan managementHighlightsEnhance SOC Development team, resulting in improved internal and external customer satisfaction. Staff allocation improvements.
Aug 2023 - Present
Operations Manager
DTP Operations team managementStrategy and project managementResources optimizationNew processes identification and integrationKPIs creation and supervisionHighlights: Led DTP SOC to record-breaking service KPIs in 2023.Successfully grew the Operations team headcount by 70%.Created internal Automation and Business Intelligence teams.Implemented new manual.
Jan 2020 - Aug 2023
Dtp Soc Manager
DTP SOC LeadershipOperation supervisionImprovements identification and executionCreation and update of job descriptions and reports.Highlights: Led resolution of cross-functional conflicts impacting team relationships.
Nov 2019 - Jan 2020
Dsb Operations Soc Leader
Team creationHiring processKPIs and reports creation and supervisionStaff managementTechnical procedures creation and implementationDocumentationDelivery support for customersCustomer trainingHighlights: Defined and executed the creation of a 24/7 operation for DSB service.Led the area hiring process.Created learning and development paths for staff.Created.
Jun 2016 - Nov 2019
Detect Monitoring Service Agent
Monitoring, detection, and deactivation of cyber fraud as phishing, malware, pharming, and MiTMTraining to peersCommunication with website ISPsHighlights: Implemented a new deactivation procedure for Facebook scams.Achieved high fraud detection and deactivation KPIs.
Jun 2014 - Jun 2016
Senior Logistics Coordinator
Distriwave
Guarantee telecommunication devices import/export, based on customer needs and company's network implementation projects.Providers management.Logistics agencies coordination.
Mar 2012 - May 2014
Team & coworkers
Colleagues at 360 Fraud Protection
Other employees you can reach at appgate.com. View company contacts for 263 employees →
CA
Cesar Arreaza
Colleague at 360 Fraud ProtectionArgentina, Argentina
View →
SW
Scott Wichlinski
Colleague at 360 Fraud ProtectionPowell, Ohio, United States, United States
View →
OF
Oscar Felipe Sanabria
Colleague at 360 Fraud ProtectionBogota, D.C., Capital District, Colombia, Colombia
View →
DT
Diego Tabares
Colleague at 360 Fraud ProtectionBogotá D.C. Metropolitan Area, Colombia
View →
SK
Sandra Kielcheski
Colleague at 360 Fraud ProtectionGeorgetown, Texas, United States, United States
View →
QM
Qhubekani Mandlakhe
Colleague at 360 Fraud ProtectionRichards Bay, KwaZulu-Natal, South Africa, South Africa
View →
LA
Luis Andrés Granados De La Rosa
Colleague at 360 Fraud ProtectionBogota, D.C., Capital District, Colombia, Colombia
View →
DK
Donald Kaelin
Colleague at 360 Fraud ProtectionDenver Metropolitan Area, United States
View →
LT
Lisseth Tatiana Herrera Rosero
Colleague at 360 Fraud ProtectionBogota, D.C., Capital District, Colombia, Colombia
View →
JD
Jeremy Dale
Colleague at 360 Fraud ProtectionBoca Raton, Florida, United States, United States
View →
Cesar Arreaza
Colleague at 360 Fraud ProtectionArgentina, Argentina
View →
SW
Scott Wichlinski
Colleague at 360 Fraud ProtectionPowell, Ohio, United States, United States
View →
OF
Oscar Felipe Sanabria
Colleague at 360 Fraud ProtectionBogota, D.C., Capital District, Colombia, Colombia
View →
DT
Diego Tabares
Colleague at 360 Fraud ProtectionBogotá D.C. Metropolitan Area, Colombia
View →
SK
Sandra Kielcheski
Colleague at 360 Fraud ProtectionGeorgetown, Texas, United States, United States
View →
QM
Qhubekani Mandlakhe
Colleague at 360 Fraud ProtectionRichards Bay, KwaZulu-Natal, South Africa, South Africa
View →
LA
Luis Andrés Granados De La Rosa
Colleague at 360 Fraud ProtectionBogota, D.C., Capital District, Colombia, Colombia
View →
DK
Donald Kaelin
Colleague at 360 Fraud ProtectionDenver Metropolitan Area, United States
View →
LT
Lisseth Tatiana Herrera Rosero
Colleague at 360 Fraud ProtectionBogota, D.C., Capital District, Colombia, Colombia
View →
JD
Jeremy Dale
Colleague at 360 Fraud ProtectionBoca Raton, Florida, United States, United States
View →
4 education records
Erika Ulloa education
Programa De Introducción A La Dirección, Business Administration And Management, General
English Course Certificate, English Language And Literature/Letters, C1-2 Level
Telecommunications Engineering
Especialista, Project Management
FAQ
Frequently asked questions about Erika Ulloa
Quick answers generated from the profile data available on this page.
What company does Erika Ulloa work for?
Erika Ulloa works for 360 Fraud Protection.
What is Erika Ulloa's role at 360 Fraud Protection?
Erika Ulloa is listed as Director, SOC and Support Operations at 360 Fraud Protection.
What is Erika Ulloa's email address?
AeroLeads has found 1 work email signal at @appgate.com for Erika Ulloa at 360 Fraud Protection.
Where is Erika Ulloa based?
Erika Ulloa is based in Bogota, D.C., Colombia while working with 360 Fraud Protection.
What companies has Erika Ulloa worked for?
Erika Ulloa has worked for 360 Fraud Protection, Appgate, and Distriwave.
Who are Erika Ulloa's colleagues at 360 Fraud Protection?
Erika Ulloa's colleagues at 360 Fraud Protection include Cesar Arreaza, Scott Wichlinski, Oscar Felipe Sanabria, Diego Tabares, and Sandra Kielcheski.
How can I contact Erika Ulloa?
You can use AeroLeads to view verified contact signals for Erika Ulloa at 360 Fraud Protection, including work email, phone, and LinkedIn data when available.
What schools did Erika Ulloa attend?
Erika Ulloa holds Programa De Introducción A La Dirección, Business Administration And Management, General from Inalde Business School.
What skills is Erika Ulloa known for?
Erika Ulloa is listed with skills including Microsoft Excel, Liderazgo De Equipos, Telecomunicaciones, and Seguridad.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trialPeople with similar names
Check these profiles if this is not the Erika Ulloa you were looking for.
View similar profiles
